Asso Analyst - S2P Customer Excellence

Company: Novo Nordisk Global Business Services (GBS)

Are you passionate about driving excellence in Procure-to-Pay processes? Do you thrive on solving complex queries and building strong stakeholder relationships? Then this role at Novo Nordisk Global Business Services could be your next career move. Read on and apply today for a life-changing career.

Your new role
As an Associate Analyst in S2P Customer Excellence, you will be at the heart of our Procure-to-Pay value chain – managing queries, driving process improvements, and ensuring our vendors, local finance teams, and lines of business receive timely, accurate support. You will play a key role in standardising processes, identifying compliance risks, and partnering across Finance GBS to deliver efficiency and automation.

Your key responsibilities will include:

• Managing queries from vendors, local finance, and lines of business, with special attention to senior stakeholders and urgent requests within defined TATs
• Reviewing and facilitating issue resolution, while identifying compliance issues and driving remediation
• Driving process standardisation, automation, and continuous improvement by collaborating with stakeholders across Finance GBS
• Maintaining accurate process documentation for query management and creating adequate backups to reduce people dependency
• Coordinating with GL/CBS teams during month-end closure and payment-related matters, and supporting team members in resolving complex issues
• Managing daily work allocation to ensure no backlog, while meeting all defined KPIs at both process and individual level
• Providing technical support on SAP and Smart Scan, reviewing end-to-end task completion, and contributing to monthly stakeholder meetings alongside Team Leads

Your new department
In Finance, Legal & Global Solutions, we enable Novo Nordisk to fulfil our purpose by safeguarding the business, providing corporate infrastructure, and driving value creation. We are a team of 2,300 colleagues primarily based at our headquarters in Denmark and our Global Business Services centres in India and Mexico.

Within our Global Business Services in Bangalore, the S2P Customer Excellence team is a critical link between Novo Nordisk and our vendors, local finance partners, and lines of business. We pride ourselves on being responsive, accurate, and proactive – a team where collaboration, accountability, and a quality mindset come together to deliver a seamless Procure-to-Pay experience for stakeholders worldwide.

Your skills & qualifications
We are looking for a detail-oriented professional who combines deep P2P expertise with a collaborative, improvement-driven mindset. To be successful in this role, you will bring:

• 7-8 years of hands-on experience in the Procure-to-Pay value chain in a leading organisation, with in-depth knowledge of the end-to-end P2P process and a high-level understanding of the wider Source-to-Pay landscape
• Practical experience working with SAP ERP systems (S4 Hana/ Coupa/ Servicenow/ Salesforce), along with strong technical accounting, systems, and process skills
• Solid knowledge of accounting documentation and transaction links, internal control concepts, Sarbox approach, and audit material
• Strong communication skills (oral and written) in English, with the ability to navigate large organisations and build relationships across diverse stakeholder groups
• Proficient computer skills (MS Office), including a working understanding of PowerPoint and Excel
• A self-driven, problem-solving and quality-focused mindset, with the ability to influence, prioritise, and coordinate effectively within a team

Working at Novo Nordisk
Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job – you're becoming part of a story that spans generations.

What we offer
There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.

Deadline
24 June 2026.

Applications are reviewed on an ongoing basis, so please apply as soon as possible.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.