Supplier Management Associate

Facility:  Supply Chain and Procurement

West Lebanon, NH, US

About the Department       

Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications.


What we offer you:


•    Leading pay and annual performance bonus for all positions
•    32 Paid days off including vacation, sick days & company holidays
•    Health Insurance, Dental Insurance, Vision Insurance
•    Guaranteed 8% 401K contribution plus individual company match option
•    8 weeks Paid Parental Leave
•    Free access to Novo Nordisk-marketed pharmaceutical products


At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential? 


The Position

The Supplier Management Associate will provide multi-faceted support for the procurement for manufacturing process daily. The position will include assessing risk for new materials and services, initiating/maintaining supplier/service provider qualification, and supporting supplier change notification assessment. The individual communicates effectively with suppliers/service providers, line of business, process responsible, and quality assurance.



Reports to: According to the organizational chart.


Number of subordinates with direct/indirect referral: see organizational chart


Essential Functions

  • Work with customers to evaluate sourcing risks, assign appropriate risk assessment (Usage) and document rationale
  • Facilitate quality contracts/agreements with suppliers and service providers
  • Schedule supplier audits. Coordinate audit follow-up. Complete pre/post audit documentation
  • Identify items and areas impacted by supplier changes
  • Support completion of supplier change assessments through communication with suppliers, process responsible, and Quality Assurance
  • Conduct annual change notification verification process
  • Coordinate and Document supplier/service provider re-evaluations
  • Initiate discontinuation of suppliers/service providers
  • Manage deviations within the Quality Management System
  • Maintain local procedures associated with supplier/service provider management
  • Participate in and support quality audits
  • Support annual local and supplier Quality Management Review (QMR)
  • Perform all other duties or tasks as required
  • Perform all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations, and industry codes
  • Incorporate the Novo Nordisk Way and 10 Essentials in all activities and interactions with others


Physical Requirements

0-10% overnight travel required. The ability to climb, balance, stoop, kneel, crouch, reach, stand, and walk. The ability to push, pull, lift, finger, and grasp. The ability to speak, listen, and understand verbal and written communication. Repetition including substantial movement of wrists, hands, and or fingers. Lifting up to 33 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Visual acuity to perform close activities such as: reading, writing, and analyzing; operating a motor vehicle or heavy equipment, and to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations. The working environment includes a variety of physical conditions, working in narrow aisles, and temperature changes.



  • Education and Certifications
    • Bachelor’s Degree (or equivalent) in a scientific or business discipline preferred
  • Work Experience
    • A minimum of two (2) years of GMP-related experience in a pharmaceutical or biotechnology company with one (1) year direct Quality Assurance or Supply Chain experience
  • Knowledge, Skills, and Abilities
    • Strong Knowledge of Strategic Sourcing Methodologies, Processes and Purchasing practices
    • Strong planning and organization skills, with flexibility for changes in work priorities
    • Excellent verbal and written communication skills; good presentation skills
    • Must be able to exercise judgment within defined practices and policies to determine appropriate action to be taken
    • Computer skills including experience with Excel and electronic Material management systems
    • Familiarity with SAP
    • Ability to work on Quality projects where analysis of data requires evaluation of identifiable factors
    • Proven process improvement and problem-solving skills
    • Willing to learn LEAN and Flow concepts and skills


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.