Supervisor Facilities- 2nd Shift

Facility:  Business Support & Administration

West Lebanon, NH, US

About the Department     

Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications. It’s not your average production site – it’s a tight-knit, supportive community working together to contribute to a better tomorrow for our patients. Ethics and quality are held in the highest regard, and a patient-focused mindset guides everything we do. We’re looking for individuals who are self-starters with a strong work ethic to join our team. At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential?


The Position

Oversee the performance of all preventative and emergency maintenance activities, work orders and projects to ensure proper working order and compliance of systems with cGMP's. Assists with preparation of yearly Facilities budget, audit and approval of contract Facilities services, performance reviews and on-call scheduling.



Reports to: According to the organizational chart


Number of subordinates with direct/indirect referral: see organizational chart


Essential Functions

  • Coaching and mentoring of direct reports
  • Drive facilities performance to meet business and customer needs through world-class maintenance practices
  • Ensure maintenance practices are standardized across shifts
  • Ensure that facilities equipment unscheduled events and non-conformities are completed to standard in order to support site goals
  • Execution of maintenance activities on time and completed to standard
  • Ensure facilities group training requirements are up-to-date and training is maintained at or greater than 90%
  • Provide input during regulatory inspections
  • Maintain facilities documentation compliant with current regulatory guidelines
  • Support the timely processing and closure of investigations (root cause analysis), deviations and CAPA’s as directed
  • Other duties as assigned
  • Support and participate in site shutdown activities
  • Support Event Response Process
  • Performs all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations and industry codes
  • Incorporates the Novo Nordisk Way and 10 Essentials in all activities and interactions with others
  • Signature Authority and responsibilities:
    • Facilities FAM approval authority within RAM and for all work order processing activities
    • Facilities FAM approval authority related to training (including ELITE), card access and contractor management
    • PO and invoice approvals within Supervisor approval authorization limit and within established time expectations
    • Smartsolve approvals in area of responsibility (CHO, DEV, CAPA, etc.)


Physical Requirements

0-10% overnight travel required. The ability to climb, reach, stand, and walk. The ability to push, pull, lift, finger, feel, and grasp. The ability to speak, listen, and understand verbal and written communication. Repetition including substantial movement of wrists, hands, and or fingers. Lifting up to 10 of force occasionally. Sedentary work – walking and standing are required only occasionally. Visual acuity to perform close activities such as: reading, writing, and analyzing; and to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations.


Development of People

Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.


Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.


Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.



  • Education and Certifications:
    • A minimum of six (6) years’ experience in facilities systems and equipment maintenance or equivalent with continuing education
  • Knowledge, Skills, and Abilities:
    • Strong working knowledge of facility related systems including Clean Water Systems, Clean Steam System, HVAC Systems, and Compressed Gas Systems
    • Ability to read and understand sophisticated architectural, equipment and system drawings
    • Computer literate
    • Proven Team player
    • Previous experience in clean room and cGMP applications required
    • Strong communication skills
    • Knowledge of validation philosophy and application desired
    • Coaching and mentoring of direct reports
    • Drive facilities performance to meet business and customer needs through world-class maintenance practices


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.