Metrology Coordinator

Facility:  Engineering & Technical

West Lebanon, NH, US

About the Department       

Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications.


What we offer you:

  • Leading pay and annual performance bonus for all positions
  • 34 Paid days off including vacation, sick days & company holidays
  • Health Insurance, Dental Insurance, Vision Insurance
  • Guaranteed 8% 401K contribution plus individual company match option
  • 12 weeks Paid Parental Leave
  • Free access to Novo Nordisk-marketed pharmaceutical products


At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential?



The Position

This position is responsible for coordinating/supporting/assisting the Metrology team including offsite and onsite calibrations, calibration reviews, documentation, quality system interaction, performing a variety of highly diverse and complex administrative tasks and activities requiring sound planning, organization, judgement, adaptability, and accountability.


Essential Functions

  • Supplier Calibration Coordination:
    • Note: responsibilities include both coordination of offsite calibrations and external suppliers performing on site calibrations
    • Requesting proposals/quotes from calibration/equipment suppliers
    • Creation of Purchase Order Requisitions (PO Req’s)
    • Status tracking of PO req’s, asset status
    • Provide input to financial forecast for calibrations
  • Offsite calibrations coordination includes:
    • Preparation for shipping of measuring equipment to offsite vendors for calibration
    • Communication of offsite calibration status (from to be calibrated to calibration complete for asset owner pickup)
    • Receipt and disposition of measuring equipment returned from offsite suppliers
  • Onsite Calibration using external supplier coordination includes:
    • Scheduling/hosting/coordination with asset owners for site visits
    • Receipt, scanning, archiving, reconciliation, tracking of supplier calibration certificates
    • Data entry into Computerized Calibration Management System (CCMS) /  Regulatory Asset Management System (RAM)
    • Calibration documentation review/approval
  • On site calibrations:
    • Though the primary duties of this role are Supplier Calibration Coordination it is expected that a level of proficiency with executing calibrations is maintained including:
    • Performing testing and calibration of production equipment and measurement standards across multiple measurement disciplines, in accordance with Standard Operating Procedures
    • Maintain documentation and RAM database pertaining to calibration activities
    • Assist Metrology team calibration planning – maintaining schedules
    • Work with supervisor on document-related projects.  Implement process improvements within the team using cLEAN® concepts
    • At the direction of the functional area manager (FAM), develop and maintain team and site Key Performance Indicators (KPI) metrics
    • Organizes, and uses considerable written and verbal communication skills to represent the department
  • Perform all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable SOPs, corporate standards, cGMP’s, local, state and federal laws/regulations
  • Incorporates the Novo Nordisk Way and Code of Conduct values in all activities and interactions
  • Other duties as assigned or required


Physical Requirements

0-10% overnight travel required. The ability to climb, balance, stoop, kneel, crouch, crawl, reach, stand, and walk. The ability to push, pull, lift, feel, and grasp. The ability to speak, listen, and understand verbal and written communication. Repetition including substantial movement of wrists, hands, and or fingers. Lifting up to 33lbs/15kg of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Visual acuity to perform close activities such as: reading, writing, and analyzing; and to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations. The working environment includes a variety of physical conditions including: noise, vibration, inside and outside conditions including temperature changes, extreme cold, and extreme heat; proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. The working environment frequently includes close quarters and narrow aisles or passageways. Sedentary work – walking and standing are required only occasionally. Ability to work hours necessary and according to customer needs in a continuous 24/7 operation.



  • Education and Certifications:
    • High School diploma or equivalent with a minimum of three (3) years relevant experience, or an Associate’s degree or equivalent with one (1) or more years of relevant experience
  • Work Experience:
    • Three (3) years of work-related experience within a metrology, manufacturing, engineering, and/or maintenance department as technical writer and/or administrative support required with a high school diploma, or at least one (1) year with an Associate’s degree
  • Knowledge, Skills, and Abilities:
    • Requires demonstrated computer skills and use of Microsoft Office including proficiency with Word, PowerPoint, Excel, OneNote, Project, Visio and Teams
    • Ability to utilize electronic systems as necessary in order to conduct job responsibilities
    • Ability to manage multiple priorities
    • Ability to work independently
    • Preferred experience but not required
    • Adobe / Bluebeam
    • Computerized Maintenance Management Systems (CMMS)
    • Understanding standard operating procedures (SOPs)
    • System Applications and Products (SAP)


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.