Logistics Import - Export Area Specialist

About the Department

Our East Coast Global Development Hub brings together the best minds in life science innovation with facilities in Lexington, MA and Plainsboro, NJ. We support programs from early research through late-stage clinical development. We are building for the future, creating a distinct R&D community based on collaboration, partnerships, and cutting-edge research across multiple innovative modalities and therapeutic areas. Our East Coast Global Development Hub merges biotech speed and agility with large pharmaceutical company quality, resources, and stability, uniting the best of both worlds to develop new medicines for patients. We recognize that improving human health starts here and that patients rely on us. We’re changing lives for a living. Are you ready to make a difference?

The Position

Serve as key member of logistics, with a focus in importing, exporting & shipping. Drive stakeholder management through process improvements, data analytics and assuring timely customs clearances. This strategic role combines aspects of Global Logistics, communications with freight forwarders, customers, & planners.

Relationships

Manager, Warehouse & Logistics.

Essential Functions

• Support CMC development sites with logistics leadership, technical information to enable execution
• Coordinate & execute shipments of NN investigational goods & bulk to/from external Contract Development and Manufacturing Organization” as well as to/from internal sites
• Ensure adherence to pharmaceutical industry requirements, in line with GMP compliance, and US customs
• Support international shipments, including import and export compliance activities
• Identify distribution related risk and develop mitigation plans
• Properly classify all entries into US from Broker for filling information for CMC Development and Scaling
• Maintain permits, execute permit renewals, and renew power of attorney with brokers
• Analyze & forecast future transportation needs based on future volumes, country transfers & new product for clinical trials
• Stakeholder Management:
  • As the position involves contact with numerous internal & external stakeholders, clear, precise, & polite communication is essential
  • Regular meetings are held with key stakeholders to ensure a good relation
  • Continuously communicate with stakeholders to ensure optimal handling & prioritization of shipments
  • Ask stakeholders for feedback to develop our processes

• Process Improvements:
  • Challenge & optimize existing shipping processes through a data-based approach
  • Drive projects to (re)define processes
  • Implements process improvements (including new processes that are driven locally & on a corporate level)
• Data analytics:
  • Independently analyze & interpret data/information provided by stakeholders & make independent decisions
  • Build data tools to support the ambition of automated flows
  • Analyze existing data to ensure a constant improvement of the processes
  • Operate with data visualization tools (for e.g., Tableau)
  • Create & maintain overviews & KPI’s to support management

• Responsible for investigation & solution of quality problems in warehouse such as: unscheduled events, deviations, temperature deviations, etc.
• Resolves/ elevates issues on systems such as B4S, SAP, Pas-X among others
• Observes & enforces all safety & environmental requirements
• Ensure compliance with training programs (ISOtrain) & confirm process
• Actively communicates corrective actions from investigations & confirms with all team members
• Perform periodic assessment of compliance (audit readiness)
• Development & documentation of standard processes
• Other accountabilities, as assigned

Physical Requirements

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 5% of the time. (% can change on a case-by-case basis based on the role).

Qualifications

• Bachelor's Degree, Freight Forwarder Education Program or an equivalent combination of education & industry experience required
• Minimum of five (5) years of manufacturing or logistics experience, preferably in a pharmaceutical environment required
• Experience using Lean/Six Sigma methodologies & achieving sustainable process improvements preferred
• Knowledge of US, EU regulations & guidelines, & application of GMP’s preferred
• Demonstrates knowledge of adult learning methodologies & can use multiple methods to train & coach others a plus
• Ability to communicate technical information clearly in writing & presentations preferred
• Computer expertise in the following applications: MS Word, Outlook, Excel, PowerPoint, SAP & novoGlow preferred
• Demonstrated experience in practical problem solving & process improvement methods a plus
• Experience planning, organizing, managing execution, checking results, & revising work plans preferred
• Strong communication skills across multiple organizational levels preferred
• Fluent English language (need)
• Danish language to collaborate with operators at the warehouses in Denmark (need)

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.