Patient Solutions Manager

Customer Strategy 
Warsaw, Poland 

If you are passionate about improving patient experiences and outcomes, we invite you to explore our new opportunity! Join our Customer Strategy team in Warsaw where you will have a chance create innovative solutions that drive patient engagement and adherence. 

Your new role
As a Patient Solutions Manager, you will play a pivotal role in designing and implementing patient-centric strategies to enhance treatment adherence and improve patient outcomes. You will be working cross-functionally with both internal (such as Customer Strategy, Customer Care and the Medical Team) as well as external stakeholders (including Commercial Partners, Pharmacy Chains, Rx Portals, Pharmacy Portals, Medical Facility Portals).
 

Your key accountabilities will be to:

• Lead and implement patient engagement and adherence strategy.
• Implement patient support solutions and initiatives.
• Develop projects and strategic partnerships to drive adherence along the patient journey.
• Monitor and evaluate the effectiveness of patient journey projects and solutions.
• Build and maintain relationships with key internal and external stakeholders.

In the role you’d have the authority to design and implement patient-centric strategies that align with Novo Nordisk’s business development goals, focusing on enhancing patient adherence. You would also hold decision-making power in evaluating and recommending innovative solutions for patient support programs, including partnerships and distribution channels. 

Your new department
The role is anchored in the Customer Strategy department and reports directly to the Head of Business Development. 

Your skills & qualifications
We are searching for candidates with excellent collaboration skills and innovative mindset who is thrives in dynamic environments. Other qualifications and experience we are looking for encompass the following:

• Master’s degree in Business Administration, Marketing, Life Sciences, Innovation or a related field.
• 5+ years of experience in patient solutions, business development, or strategic planning within the pharmaceutical or healthcare industry.
• Proven track record in identifying and addressing challenges in patient care by leveraging new technologies and developing novel approaches to improve outcomes (i.e. patient support programs, digital applications).
• Fluent English and Polish, both written and oral.
• Proven track record in mapping, developing and implementing patient solutions, cross-functional project management and in delivering consumer driven business solutions. 

Working at Novo Nordisk

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect and a willingness to go beyond what we know delivers extraordinary results.

What we offer

There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.

More information

For further information about working at Novo Nordisk, please visit www.novonordisk.com/careers.  Be advised, we will not support queries about your recruitment status, and this is not a call for preliminary interviews.

Deadline
Please apply by 31st October 2025

Please note that applications are reviewed on an ongoing basis the position may be closed before the deadline. Selected candidates will be contacted for further interviews. 

Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.