Patient ("Consumer" like) Engagement Manager

Do you thrive on building genuine connections with people living with obesity and crafting innovative Consumer engagement strategies to improve their health?

Join us as a Patient (“Consumer” like) Engagement Manager in the regional hub in Poland, where your passion and creativity will impact patients in 19 of our markets.

Apply today and become part of a life-changing journey!

The Position

As a Patient ("Consumer" like) Engagement Manager, you will lead the development and implementation of innovative Consumer engagement activities to support people living with obesity and overweight, along the entire patient journey in close collaboration with Region and Affiliates.

Key responsibilities are:

• Analyse current market trends and needs to identify opportunities for improved Consumers experience across all stages of care.
• Facilitate the ecosystem of touchpoints for people seeking help; optimize channel selection; drive innovation in digital channels usage (Search, Web, SoMe and AI application) to maximize impact on obesity management (accelerating time to diagnosis and treatment, optimizing the referral process, improving disease monitoring and follow-up).
• Build and maintain relationships with key external Stakeholders across Consumer journey with the aim to improve obesity management.
• Collaborate with cross-functional teams in Affiliates and the Region to ensure a holistic omnichannel approach to Consumers. 
• Monitor, evaluate and improve the effectiveness of Consumer engagements with a data driven mindset. 
• Ensure compliance with relevant business ethics procedures, local law, Novo Nordisk Way, policies, and guidelines.

Qualifications

As a person, you are a true expert in new digital channels usage, energetic, compassionate, with strong communication skills. You bring valuable market insights and a collaborative spirit, enabling effective teamwork across functions and borders with digital fluency, and a problem-solving attitude you adapt quickly to change and use data to drive impactful, consumer -centred engagement strategies

We are looking for a candidate with the following qualifications:

• Master’s degree in marketing, Business Administration, or a related field.
• A minimum of 5 years commercial experience, preferably from FMCG or life sciences with at least 3 years of working with Consumers, with strong Consumer journey understanding.
• Experience in launching/ managing direct to Consumer campaigns (internet, TV, radio etc).
• experience in innovative omnichannel engagement including E-commerce and digital marketing (Search, Web, SoMe and AI application) Ability to understand data and create insights based on multiple sources.
• Experience in working with media agencies and creative agencies.
•  Experience in project and relationships management. 
• Ability to navigate agile environments.

About the department

The Cardiometabolic Marketing Department, located in Business Area East/Region EUCAN (Europe and Canada) is where we focus on driving commercial success and innovation in Diabetes and Obesity care. Our team is dedicated to fostering a collaborative and entrepreneurial atmosphere, ensuring agile action plans are in place to address market potential. Patient ("Consumer" like) Engagement Manager will be based in Warsaw and will report to Cardiometabolic Marketing Sr. Director.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort.

Join us! Together, we go further. Together, we're life changing.

Contact

Please click on 'apply now' to submit your resume in English.

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Deadline

Apply by 30th June 2025

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.