Key Account Team Manager

Customer Care Poland, Warsaw

Are you passionate about building strong relationships and shaping sales strategies that truly make a difference? At Novo Nordisk, we’re looking for an unordinary leader who thrives in a dynamic environment and can inspire a team to achieve ambitious goals. Step into the role of Key Account Team Manager in Poland and help us transform the future of patient care.

Your new role
As a Key Account Team Manager, you will be responsible for developing and implementing strategic and tactical plans to maximize business potential and increase Novo Nordisk’s market share.

While the position is based in Warsaw, we offer flexibility for remote work and encourage applications from candidates throughout Poland.

Key Accountabilities:

• Lead, coach, and develop a team of Key Account Managers (KAMs) to ensure high performance and engagement.
• Build and maintain strong relationships with key stakeholders, including medical centers, hospitals, pharmacies, and healthcare professionals.
• Collaborate with internal teams such as Sales, Marketing, Medical, and Finance to ensure seamless execution of strategies.
• Analyze market opportunities, healthcare environment developments, and competitor strategies to inform decision-making.
• Oversee the allocation of team efforts, promotional budgets, and resources to achieve objectives and targets.
• Inspire and motivate your team by living Novo Nordisk values and fostering a culture of collaboration and excellence.

Your new department
You’ll be part of Customer Care unit that passionately serves the needs of patients by shaping, building and executing on an industry-leading pipeline. By relentlessly focusing on collaboration, and scientific and operational excellence in everything we do, we aim to fulfil the potential of our product pipeline of innovative medicines for the future.

It’s an exciting time to join Novo Nordisk. Our company is a leader in treating rare diseases and continues to expand its activities dynamically. We are a company that consistently focuses on innovation, and our achievements so far are only the beginning of our journey. The team you will be joining values diverse ideas and experiences, enabling us to create better care for patients around the world.

Your skills & qualifications

We are looking for a candidate who brings expertise, leadership, and passion to the role.

The ideal candidate will have:

• A master’s degree (or equivalent), preferably in natural sciences or business.
• At least 2 years of managing a Key Account Management (KAM) team, combined with a minimum of 5 years in key account management.
• Strong business acumen with in-depth knowledge of the pharmaceutical market at both local and global levels.
• Excellent account mapping abilities, including customer, organizational, and business environment analysis.
• Strong leadership and people development skills, with fluency in English and Polish and a valid driver’s license.

Working at Novo Nordisk
Novo Nordisk is its people. We know that life is anything but linear and balancing what is important at different stages of our career is never easy. That’s why we make room for diverse life situations, always putting people first. We value our employees for the unique skills they bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk is working toward something bigger than ourselves, and it’s a collective effort. Together, we go further. Together, we’re changing life.

What we offer
There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.

More information
Novo Nordisk is proud to be an equal opportunity employer, committed to fostering an inclusive recruitment process and ensuring equal access to opportunities for all applicants. If you require any adjustments during the application or selection process whether due to a disability or neurodivergence - we’re here to support you every step of the way.

Deadline
Please apply by 17th October 2025.

Please click on 'apply now' to submit your resume in English.
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.