Junior Omnichannel Engagement Manager

In a world full of noise, you’ll help us be heard. Step into a role where digital innovation meets genuine impact on patients’ lives.

Your new role

As our Junior Omnichannel Engagement Manager, you will ensure the execution of Omnichannel Customer Engagement (OCE) plans in close alignment with the Senior OCE Manager. You will collaborate with agencies and vendor partners to ensure world-class execution of plans as well as ensure timely cooperation with the in-house agency (Content HUB). You will also manage KPIs, OCE metrics, and dashboards to assess the effectiveness of activities.

Your main accountabilities will include:

• Support and coordinate digital projects within customer journey planning, including marketing automation campaigns.
• Actively assist Product & Medical Managers with digital and OCE campaigns.
• Execute unbranded digital marketing plans to enhance customer engagement and strengthen the company’s image.
• Utilize IO-Engage CRM to foster a personalized OCE approach.
• Evaluate the effectiveness of channels and customer touchpoints, optimizing each channel and user funnel.

Your new department

The Omnichannel Engagement department in Poland is at the forefront of driving digital transformation across all therapy products. Based in Poland, this dynamic team is committed to creating innovative customer engagement strategies that align with Novo Nordisk’s mission. The atmosphere is fast-paced and collaborative, with a strong emphasis on teamwork and cross-functional cooperation. Joining this department means being part of a forward-thinking group that values creativity, innovation, and making a meaningful impact.

Your skills & qualifications

We are looking for a digital-minded, proactive, and detail-oriented professional who’s excited to make a difference in how we communicate with customers.

You will bring:

• A Bachelor’s degree in marketing or a related field.
• At least 2 years’ experience in digital marketing within the healthcare industry.
• Digital fluency and practical knowledge of Microsoft Office (Excel, PowerPoint) and CRM systems.
• Analytical thinking and the ability to communicate complex concepts simply.
• Strong project management and multitasking abilities.
• Proficiency in English and Polish at C1 level.

It’s an advantage if you also have:

• A proactive mindset and openness to collaboration across cultures and professional disciplines.
• Familiarity with Agile methodologies (Lean Thinking, Scrum, or Kanban).

Working at Novo Nordisk

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect and a willingness to go beyond what we know delivers extraordinary results.

What we offer

At Novo Nordisk, we offer more than just a base salary - we invest in your growth, wellbeing, and sense of belonging. You’ll enjoy a competitive compensation package, annual performance bonus, and opportunities for continuous learning and professional development. We support flexibility and work–life balance through a wide range of benefits, from private medical care, wellbeing programmes, and sports initiatives to extra leave for volunteering, caregivers, and new parents. You’ll also enjoy recognition for milestones, social events, and a supportive, purpose-driven culture where everyone’s contribution truly matters.

Deadline

Please submit your CV in English until November 4th, 2025. Applications are reviewed on an ongoing basis.

Novo Nordisk is currently in the process of adjusting job titles globally. Please note that the job title listed in this advertisement may be subject to change. More detailed information will be provided during the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.