(Senior) HR Specialist with French

Category:  Human Resource Management

Warsaw, Mazowieckie, PL


Are you passionate about HR and take pride in servicing employees and managers across Europe? Do you thrive in an international working environment where your foreign language skills are essential for operational excellence and close collaboration with key stakeholders?  Would you like to shape the future of HR operations in Novo Nordisk and support our European colleagues to serve patients with chronic diseases even more? If yes, you may consider becoming part of the new team of HR specialists that we are expanding in Warsaw.
About Regional Service Centre Europe


We are on an exciting journey towards expanding our HR Regional Service Centre for Europe in Warsaw. The ambition for the Regional Service Centre is to provide professional HR operational service and guidance to the approx. 4.000 employees working in Novo Nordisk in the different countries in Europe. The askHR Europe unit is the first point of contact for all people inquiries and the team also contributes to the development of new global processes and systems including new digital solutions.
The Regional Service Centre is co-located with the Business Area office for Europe East and the Polish affiliate. With annual budgeted sales level of over 700 million DKK and with 130 employees in the Polish affiliate the company ambition is to continuously improve quality of patients’ life and bring innovation into the markets.
The position

The HR Specialist will play an important role in successfully building and developing the HR Regional Service Centre and report into the Head of the AskHR Europe unit. The HR Specialist will work closely with key stakeholders in other European countries and take part in transferring HR processes and tasks from the European countries which will be serviced by the team in Warsaw.

Your main responsibilities will be to:

  • Provide professional operational support via phone, chat and email on a wide range of HR processes, HR systems and services to employees and managers across Europe
  • Ensure a strong customer focus and continuous improvement of services
  • Engage in building a HR knowledge base for the team of HR Specialists to use covering various European HR processes and local legislation
  • Transfer of HR processes and tasks from European countries to the AskHR Unit in Warsaw
  • Close collaboration with the HR colleagues who are based in different European countries and colleagues in the Global Business Service People Operation in India when solving inquiries within the service level agreements
  • Act as a “super user” or “subject matter expert” within specific fields of expertise and/or to a specific country 


To succeed in this role we expect you to:

  • Hold a master’s degree within business, law, HR or similar
  • Have minimum 2-3 years of experience and process knowledge from shared services, call centre or an administrative function in a larger global company
  • Have HR experience - would be a strong asset
  • Be a team player, have an entrepreneurial mindset with a can-do attitude and you are excited about creating new ways of working
  • Be focussed on  delivering a strong customer experience and help solve customers’ problems no-matter who owns the problem.
  • Have excellent communication skills and hence fluent (written and spoken) English and French is a must.

Working at Novo Nordisk

At Novo Nordisk we recognise that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and the communities we operate in. 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We are happy to discuss flexible working, depending on the role and subject to business needs.

Deadline for application

14th of June 2021

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.

Millions rely on us 

At Novo Nordisk, we don’t wait for change. We drive change. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. Working at Novo Nordisk is working toward something bigger than ourselves, and it’s a collective effort. Novo Nordisk relies on the joint potential and collaboration of its more than 40,000 employees to change the lives for the better for millions of patients living with diabetes and other chronic diseases. Together, we go further. Together, we’re life changing.