Process Support Associate Manager

Category:  Manufacturing

Tianjin, Tianjin, CN





Education 教育背景

A bachelor degree in Engineering, Pharmaceutical, Industry Engineering, or other relevant background.

Excellent command of written and spoken English

Education/training in GMP regulations, validation, LEAN and statistics


Professional experience 专业经验

Proven 5-8 years of experience in Process/quality management in GMP regulated pharmaceutical industry

Knowledge from a GMP/ISO regulated production, working with requirements for validation and change procedures

Work experience with project teams and have ability to drive cross-functional projects

Experience in cLEAN tools


Key areas of responsibility 主要工作职责:

People management

have full responsibility of managing a team of 6~15 professionals, including goal setting, performance evaluation and appraisal, ASR, IDP, TDP, coaching and all people related issues.

Process management

Maintain and develop key competences in processes and in GMP compliance

Drive continuous improvement in best practices

Drive upgrade and optimization project tasks, ensure necessary coordination to execute the projects.

Compliance Support

Be responsible for related procedures, Validation, DVs, CRs, QAPs, Audit preparation, Training, System operation, EHS, cLEAN, etc. to meet timelines, quality and compliance requirements.

Technical support

Provide technical support for Penfill packaging operations. Manage process competencies to meet business needs.

Maximize performance of penfill packaging line to meet the delivery targets. Improve production line’ efficiency and avoid production stopping.


Strong cooperation and communication skills requiredand drive/lead complex

initiatives within FP area by good collaboration with other DFP or PS sites.


Main job tasks 主要工作任务:

People & organization management

Set target and follow up on daily, monthly, quarterly and yearly basis;

Ensure that the team is highly motivated, engaged and skilled. This is done through creating individual development plans and performance targets, regular follow up on these and support/coaching when needed;

Conduct 1:1/IDP dialogue to care about people. Support employees in developing development plans supporting the individuals wish for further development and the department needs for additional skills;

Carry through ourvoice, make TDP and follow up on actions.

Conduct process confirmation and board meeting ensure daily operation smoothly;

With the business growing, plan adequate training for subordinates in accordance with the competence level;

Set a good model to implement Novo Nordisk Way (NNW) and leader behavior

Project management

Be familiar with projects and participating projects meeting, etc.

Understand projects key milestones and can provide related support

Act as the back-up for WPO and PMs

Drive FP related project and improvement initiatives, some projects could be cross STJ or IFP

Compliance Support

Support info-center meetings and update of action plan for the info. Center;

Ensure that project member has quality knowledge and mindset to mitigate quality risk in projects

Ensure that all employees are adequately trained to perform their job in relation to quality requirements;

Support to meet related audit

Technical support

Be as expert and responsible for of production operation flow and technical process

Ensure that team members have the right competences in order to ensure a high technical skill, compliance level and future improvement. Build FP packaging process expertise in house.

Provide and support related technical support, not limited to Process, maintenance…. to identify the competence level for process team


Strong cooperation and communication skills required

Contributes to the EHS work in the department relevant position. The tasks and duties as described in enclosure 2 of EHS manual (QBIQ doc. No. 044249)

LEAN knowledge

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.