IT Enginner

Category:  Information Technology & Telecom

Tianjin, Tianjin, CN


Qualifications (minimum requirements) 任职资格

Education Background: 教育背景


  • Four-year Bachelor degree or above in Computer Science/Information Technology or related discipline信息技术相关专业4年本科学士学位或以上学历
  • Fluent in written and spoken English


  • ITIL(Information Technology Infrastructure Library ) Foundation certification is preferable                 最好具有ITIL认证资格证书

Professional Experience专业经验:


  • Minimum 4 years of experience in IT system management, or working in a similar position           至少 4 IT系统管理或相关岗位工作经验
  • Minimum 2 years of Experience of application database structure design of MS SQL or Oracle


  • Minimum 2 years of Experience in programming of VS c#.net, and so on

至少2年编程经验,包含但不限于VS, C#, .Net等编程语言

  • Knowledge of PLC/HMI/DCS/OPC/SCADA is preferable


  • Proven technical experience in an IT programming development environment, ideally in RPA tools or test automation tools (UiPath/ Power Automate/ UI.Vision etc) is preferable
  • Good skills in documentation, presentation and communication

Team player whilst achieving challenging outcomes, successfully managing competing priorities              



Job content工作内容描述

Key areas of responsibility 主要工作职责:

As an IT System/Service Support engineer in NovoNordisk, you will be part of the STJ local IT Operation Team that handles local and global IT projects implementation and key IT systems and IT services support to ensure business continuity. Your working time will be aligned with production related activities and effective collaboration with global teams. Our work processes are based on industry best practices and predefined NN procedures.

Main Job Tasks 主要工作任务:      

Production System Management:

  • Take system Manager’s role for systems related to production areas. Ensure system operation according to compliance requirements and agreements.
  • Create and maintain operation & maintenance procedure for production systems, the procedure should including yearly plan of IT PSE, URR, CRR, IT recovery testing, user training and other activities according to industry best practices and NN procedures.
  • Ensure all local system user guides are updated and aligned with global user guides.
  • Supervise day-to-day system operation and maintenance. Ensure monitoring process is in place for related platform and application, define and review platform and application availability KPI according to agreements between BSIT with line of business.
  • Manage system configuration and conduct change management in accordance with NN quality requirement.
  • Assess and manage risks, ensure system security in accordance with NN predefined risk and security requirement. Conduct security patching and other security activities.
  • Cooperate with internal and external stakeholders to implement production systems related projects.
  • Participate audit, prepare production systems related materials and answer questions in audit.             
  • Manage external IT service vendors related to production systems, that include but not limited in business review, contract management, performance monitoring, compliance management, etc.                       管理生产系统相关的外部IT服务供应商,包括但不限于:业务回顾、合同管理、工作绩效跟踪、合规管理等。

Site Serialization Process Support:

  • Follow support duty plan and support process to provide 24*7 technical support for STJ serialization systems. Secure no production stops due to serialization systems system according to compliance requirements and SLA agreements.
  • Support on system problem solving. Cooperate with internal and external stakeholders to provide solution to users.                     
  • Follow yearly plan and operation & maintenance procedure to support URR, CRR, PSE, IT recovery testing, training, workshop and other activities related to serialization systems.

Production System Support:

  • Follow support duty plan and support process to support production systems. Secure no production stops due to relevant production systems and computerized equipment according to compliance requirements and SLA agreements.  
  • Support line of business to conduct GxP computer system and computerized equipment validation activities. Develop validation documents ensuring high quality of computer systems. 帮助业务部门做GxP计算机系统和计算机化设备验证,交付系统验证文件,以确保计算机的质量。

Other IT Innovation Relevant Tasks:

  • Identify and monitor IT technology development trends.
  • Learn IT tech continuously to keep your IT skills up to date.
  • Share up to date IT technology to team proactively.

Work with stakeholder closely to figure out business pain and provide IT solution to solve or mitigate identified business pain.

Other individual assignments 其他工作任务:

  • Incorporate Novo Nordisk Way (NNW) into daily way of working   将诺和诺德之道(NNW)融入到日常工作中
  • Other work assigned by line manager.                                                                    

Keep line manager accurately informed of work status as well as any problems                           

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.