IT Engineer IV

Category:  Information Technology & Telecom

Tianjin, Tianjin, CN


Key areas of responsibility 主要工作职责:

  1. Focusing on implementing network access and security solutions
  2. Production Network operations, availability, project management and consultancy
  3. Maintenance network compliance status


Main Job Tasks 主要工作任务:      

Support production network service

  • providing a fast network TS process and system support to Users.
  • Ensure all local automation system User Guides are updated and aligned with the global User Guides
  • Assist Users in creating Help desk cases in service now in English on automation system related issues
  • Find solutions to network problems/incidents with SPS(A3)
  • Provide transparent status of Service Now for relevant stakeholders
  • Daily interface monitoring and driver on the resolution of interface issues
  • Work as Link between 3rd line support and production
  • Preparation and implementation of network changes
  • Upgrade and redesign of Production’s network infrastructure
  • Close collaboration about Service, Solution with global infrastructure Architects
  • Performing network hardware life-cycle management


System Manager role for several IT systems

  • Ensure system operation according to compliance requirements and agreements
  • Supervising day-to-day system operation and maintenance
  • Ensure business continuity
  • Change management of system
  • Ensure system security
  • Assess and manage risks trigged by network change
  • Manage 3rd party services

Network Configuration mgmt.


Other individual assignments 其他工作任务:

  • Incorporate Novo Nordisk Way (NNW) into daily way of working                                             将诺和诺德之道(NNW)融入到日常工作中
  • Other work assigned by line manager.                                                                     直线经理安排的其他工作。

Keep line manager accurately informed of work status as well as any problems                            保证将工作状态和所有问题准确通知到直线经理



Education Background教育背景

  • IT related Bachelor degree
  • ITIL Foundation certification
  • PMP preferred


rofessional Experience专业经验:

  • 2+ years of SAN storage management experience
  • 2+ years of VMware environment management experience
  • 2+ years of IT infrastructure Monitoring Tools Development and management experience
  • 2+ years of CCTV system maintenance and trouble shouting experience
  • 2+ years of Automation SCADA and OPC layer maintenance and trouble shouting experience
  • 2+ years of IT compliance about GXP IT service experience
  • Pharmaceutical industry and GMP related working experience
  • IIOT and new technology application preferred
  • IT Security SCCM, FireEye Antimalware Experience with First and second level network support in operations and projects in the network area
  • 6+ years of networking experience with verifiable hands-on experience on Cisco firewalls, routers, switches
  • 2+Data center network maintenance technologies
  • Understanding Good automation Manufactory practice (GAMP5)
  • Fluent English, both spoken and written (you will work with colleagues in an international set-up)
  • SD-WAN/iWAN, SDN / DNA, Cisco ISE
  • Operate Palo alto (NextGEN Firewalls)
  • Editing Automation Tools (Python, Java, etc.)
  • Training skills, ability to effectively complete new technical training
  • Documentation skills, able to generate presentation and training and sharing materials
  • NextGEN Network Project experience with the analysis and implementation
  • Have a business-oriented approach to communication and a problem-solving mindset with cross function teams
  • Have excellent documentation
  • Have strong analytical skills as well as a structured positive way of thinking
  • Can work independently
  • Are process-oriented with high quality and security mindset
  • Demonstrated skills in presentation and communication
  • Training skills, able to organize an host workshop to training end users
  • Documentation skills, able to generate presentation and training materials
  • IT Project experience with the analysis and implementation
  • Experience with system development and database administration preferred
  • Good English verbal and written skills

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.