AskHR Specialist

Are you motivated by driving innovation for the life-changing benefit of patients? Are you ready to help transform the treatment paradigm for a broad range of chronic diseases that currently rely on injection-based therapies? Then this is your moment. Apply now and join  Novo Nordisk. Together we can create life-changing innovation. Together we can make it happen.

The position             

• Responsible for providing consistent, high quality Tier 0 and Tier 1 HR support to all employees, managers and internal HR users cross all HR functions including digital service，compensation & benefit, employee life cycle, talent acquisition, talent management and other HR functions.
• Identify solutions to resolve employee inquires and effectively communicate complex and difficult information/process to stakeholders so they can understand the issue and resolution.
• Identify the gaps in Ask HR portal content/service and internal reference materials (including compensation & benefit, payroll, talent acquisition, talent management and other HR functions). And design/maintain the new content and services in AskHR cross all HR functions. 
• Responsible for all change management for system update or service update.
• Responsible for designing and maintaining the internal training documents, matrix and etc.
• Partner with CoE, HRBP and other HR Teams to understand all existing and new policies, procedures, processes to ensure provide professional HR support to stakeholders. And implement the new services when requirement raised by CoE, HRBP and other HR functions.
• Work on special assignment or project that manager assigned.

Qualifications

• Bachelor degree required
• A minimum 3 years of HR experience with understanding of one or more HR functions.
• Customer service (HR Call Center) experience is preferred.
• Excellent oral and written communication skills.
• Strong customer service orientation.
• Strong problem-solving skill.
• Must be well organized and detail oriented with good interpersonal and communication skills.
• Ability to multi-task.
• Be able to understand English and communicate with English
• Proficient in MS Excel, Word and PowerPoint.

Working at Novo Nordisk

At Novo Nordisk we recognise that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and the communities we operate in.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We are happy to discuss flexible working, depending on the role and subject to business needs.

Are you motivated by driving innovation for the life-changing benefit of patients? Are you ready to help transform the treatment paradigm for a broad range of chronic diseases that currently rely on injection-based therapies? Then this is your moment. Apply now and join  Novo Nordisk. Together we can create life-changing innovation. Together we can make it happen.