Process Specialist

Process Transformation, Research & Development

Søborg, Denmark

Are you driven by building future‑ready process organisations that enable scale, speed, and compliant excellence in clinical development, and expanding this strength across the entire Clinical R&D value chain?

Join Process Transformation, Global Trial Portfolio in R&D Novo Nordisk, where you will orchestrate the structures, roles, governance and operating models that empower the business to own, optimise, and sustain continuous improvement.

Your new role

Your primary mission is to orchestrate, support and enforce the right process organisations (process owners/managers/stewards, process forums) across clinical development and R&D, empowering Line of Business to drive ongoing improvements effectively.

You will:

• Design, roll-out and run the process operating model enabling governance, role clarity, and lifecycle management for clinical development processes and related support processes.
• Apply solution and system design to re-engineering processes: quality by design controls, thresholds and alerts tied to governance cadences for proactive risk management, maturing and continuous improvement of processes.
• Enable discovery and diagnostics: train teams on living process inventories using best practice methodologies and tools like Signavio (Business Process Management Notation); quantify flow efficiency, cycle time and root causes leveraging process mining tools; support with the channelling of insights into a prioritised improvement pipeline.
• Embed performance management with Lean Six Sigma principles into the process landscape.
• Build capability: targeted training for process roles and organisations, knowledge management tools and best practices - both by leveraging existing and creating new ones, including management of operating procedures.

About the department

You will join Process Transformation, an organisation consisting of two teams and approximately 20 dedicated process specialists. Together, we orchestrate the process transformation agenda across the R&D value chain, enabling scalable, compliant, and future‑ready ways of working. Our team is based at the Søborg facility close to the Copenhagen centre, yet we collaborate across borders with a global network of stakeholders, governance bodies, and process organisations. This environment offers the opportunity to operate at the centre of R&D transformation - where process excellence, digitalisation, and quality‑by‑design come together to shape how Novo Nordisk establishes clinical evidence for years to come.

Your skills & qualifications

You bring deep experience in process transformation, operational excellence, and quality‑by‑design within complex, regulated environments that is complemented by a can-do attitude and drive to make things happen while having a positive and motivating impact on your team members.

Your qualifications include:

• A relevant academic background, such as engineering, life sciences, business, quality, or a related discipline - combined with professional experience in pharmaceutical R&D, clinical development, or other regulated industries.
• Lean Six Sigma expertise and a performance‑management mindset with a strong track record of driving measurable operational efficiencies through structured problem‑solving and data‑driven decision making supported by OKR/KPIs and monitoring frameworks.
• Deep experience in business transformation and process optimisation.
• Strong capability in process discovery, diagnostics, mining and modelling, including hands‑on experience with BPMN, process mapping, and identifying high‑value data sources for mining and insights generation. Experience with Signavio and Celonis is an added advantage.
• Experience working with QMS principles in R&D, including embedding quality‑by‑design, regulatory alignment, and ensuring processes are compliant from the outset.
• Change‑leadership skills, with experience securing buy‑in, preparing organisations for adoption, and embedding new behaviours and practices across functions.
• A proactive, analytical and systems‑thinking mindset, with the ability to connect data, process, people and technology into coherent, scalable process systems.

Working at Novo Nordisk

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job – you're becoming part of a story that spans generations.

What we offer

There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.

More information

For any questions related to the position, please contact Tom David, Director, Process Innovation at +45 3079 0531.

Deadline

21 March 2026. Applications will be screened on an ongoing basis.

To ensure a fair recruitment process, please refrain from adding a photo in your CV.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.