Information Architect

Category:  Regulatory

Søborg, Capital Region of Denmark, DK


Do you want to drive the digitalisation journey of our labelling information architecture? Do you thrive on solving complex challenges of information and knowledge management? Then you may be the one we are looking for. Our journey is your opportunity.


Being part of Novo Nordisk Research & Development means working at one of the world’s largest and most successful pharmaceutical companies. Our R&D organisation is vital to the continued growth of Novo Nordisk, and we always welcome talented people who want to grow with us. 


About the project
You will be joining the NextGen Labelling project, an ambitious transformation project with global impact. We are building a collaborative platform to manage content and, through re-use and automation, optimise creation and maintenance of labelling texts and packaging materials for all products and devices globally. The benefits and impact to the organisation are significant as the project will lead to quality improvements (e.g., reduced risk of recalls), efficiency (e.g., less transactional work and spending time where it matters) and will enable further digitalisation (e.g., e-labelling), and hence it is a meaningful project with a strong purpose and impact. 


The job
As the NextGen Labelling project ramps up, we are expanding the Information Architecture team, supporting three Structured Content teams handling authoring user workflows, Word to DITA XML conversion, and structured content to labelling artwork integration. 

In collaboration with the existing Information Architect and other skilled resources in the project team, you will work according to agile project methodology, and your responsibilities will include the following: 

•    Define, extend, and test the project Information Architecture for selected countries, in preparation for rollout to our Component Content Management System (CCMS) solution
•    Work with various Novo Nordisk country Affiliates to define reuse for their portfolio of products 
•    Guide project team, incl. internal IT colleagues and external vendors, on DITA XML usage based on the project Information Architecture and framework in place, and contribute to its evolution
•    Own the content administration workflows in the CCMS, including management of re-use and keys, governance, creation, and curation of templates etc.
•    Manage creation of DITA XML content for testing in collaboration with resources in the project team
•    Identify user requirements by researching user needs and preferences
•    Understand artwork labelling content as a whole and map it to DITA XML and reusable components
•    Validate information delivery by developing and completing test plans and studying user feedback, coordinating with Usability Specialists


We expect that you bring:

•    Deep experience with XML, DITA and related XML technologies, Component Content Management Systems, and related authoring tools, for example, Oxygen
•    Experience using structured content in a global environment e.g., multi-language documentation
•    Understanding of the complex challenges of information and knowledge management
•    Experience with InDesign, particularly as part of an XML workflow
•    Strong team player skills – collaborates well with others to solve problems and actively incorporates input from various sources
•    Strong analytical skills – strong problem-solving skills, communicates effectively in a clear and succinct manner 
•    Self-starter skills – take responsibility for your work within the team, contribute to the information architecture as a whole


About the department
Labelling is part of Global Regulatory Affairs, which makes medicinal products available to patients all over the world by ensuring rapid regulatory approval in all markets. Global Regulatory Affairs is a fast-changing field with increasing external requirements and our business unit is making a meaningful difference to our business and patients. Labelling is responsible for development, maintenance and global coordination of the labelling texts and packaging materials for all Novo Nordisk A/S products and devices.


Working at Novo Nordisk
At Novo Nordisk, your skills, dedication and ambition help us change lives for the better. In exchange, we offer you an opportunity to work with extraordinary talent and benefit from a range of possibilities for professional and personal development.

It is preferred that most of your working hours are done from Novo Nordisk office Søborg, Denmark, but it is not a hard requirement and remote work can also be a possibility. In that case you should expect travels to Denmark once a month.


For further information, please contact Kristian Kiilerich at +45 3079 9629.


October 9, 2022


Please note that applications will be reviewed continuously, and interviews will be planned as soon as a suitable candidate is identified. 


You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.