LATAM Product Owner - Digital Channels

Are you passionate about driving digital innovation? Do you have experience in product ownership and agile methodologies? We are looking for a LATAM Product Owner – Digital Channels to join our dynamic team in the Digital, Data and IT department in Sao Paulo, Brazil. If you are ready for a new challenge and want to be part of shaping the future of digital channels used to inform and interact with patients and healthcare professionals, read on and apply today for a life-changing career.

The Position

The LATAM Product Owner – Digital Channels, oversees product management, development and operations across Brazil, Argentina, Chile, Colombia, Central America, and Mexico for our key customer engagement channels like our web portals, email marketing channels and webinars. This professional will act as a bridge between the local and regional business stakeholders and international global product owners and devops teams, to ensure the channels are designed to enable country-specific customer engagement strategies, policies, and activities. Additionally, this person ensures an evolving tech stack to meet business needs and industry standards, oversees and helps prioritize the regional backlog of change requests, manages utilization of dedicated devops and vendor resources, offers training and support to digital channel users and communication teams, and works in close collaboration with IT support operations to ensure excellence on channel performance metrics. This position is based in São Paulo/SP-Brazil, reporting to the LATAM IT Ecosystem Lead and working in a international environment with stakeholders across the world.

Your responsabilities includes:

• Work closely with stakeholders to understand their needs and priorities, analyzing market trends and competitor offerings to identify opportunities for Digital Channel product enhancements.
• Define a clear roadmap for Digital Channels product development and enhancements, considering regional requirements and business goals.
• Stakeholder collaboration and communication: Engage with key stakeholders to gather requirements and feedback, facilitate regular communication and updates on product development progress, and build strong relationships internally and externally.
• Conduct stakeholder meetings and presentations to share product updates and gather input.
• Agile project management: Lead the agile development process, prioritize and manage the product backlog, collaborate with development teams to ensure timely delivery, and monitor project progress to address any issues proactively.

Qualifications

• You hold a Bachelor's degree in business development, computer science, (digital) sales & marketing, or a related field or equivalent work experience.
• This person is expected to have fluent level of English.
• We expect a candidate with previous experience in product ownership or product management working in the digital and IT industry
• We’d like to see that you demonstrate good understanding of the software development life cycle and agile methodologies, with knowledge of Adobe Experience Manager as a differential.
• Familiarity with Salesforce (CIAM) Consumer Identity and Access Management, along with proficiency in customer support and incident management solutions such as ServiceNow and Jira, as well as other relevant tools for consent management, virtual calls, webinars, digital asset management, and CDN, is a plus.

About the Department

The Digital, Data and IT department at Novo Nordisk is at the forefront of driving digital transformation in the pharmaceutical industry. Based in São Paulo, Brazil, our department is a dynamic and fast-paced environment where innovation and collaboration thrive. With a global team of over 3000 employees, we work together to develop and implement cutting-edge digital solutions that impact the lives of millions of patients worldwide. Novo Nordisk is currently the market leader in Diabetes, Obesity and Growth Hormone. We are one of the fastest growing companies in Brazil for 3 years and we expect to continue achieving double-digit growth in the coming years.

Working at Novo Nordisk

At Novo Nordisk, we don’t wait for change. We drive change. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. Working at Novo Nordisk is working toward something bigger than ourselves, and it’s a collective effort. Novo Nordisk relies on the joint potential and collaboration of its more than 64,000 employees to change the lives for the better for millions of patients living with diabetes and other chronic diseases. Together, we go further. 

Contact 

To complete your application, please submit your CV by clicking "Apply now" and following the instructions. For more details, follow our LinkedIn page:  Novo Nordisk: About | LinkedIn 

Deadline

Apply before May 21st, 2024.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in.

Together, we’re life changing.