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CRM Coordinator

Category:  Business Support & Administration
Location: 

São Paulo, São Paulo, BR

   

CRM 

São Paulo, Brazil 

Are you passionate about CRM systems and data integrity? Do you thrive in a collaborative environment where you can make a real impact on customer engagement strategies? We are looking for an CRM Coordinator to join our team in São Paulo, Brazil. If this sounds like you, read on and apply today!  

 

Your new role 

As an CRM Coordinator at Novo Nordisk, you will be responsible for implementing CRM best practices and processes, managing and optimizing customer relationship management systems and acting as a representative of the Business Development & Strategy department in cross-functional meetings. 

Some of your responsibilities will include: 

  • Managing CRM systems as IQVIA OCE and Veeva in addition to 

  • data integrity, ensuring the CRM system is up-to-date and accurate, maintaining data quality and consistency.  

  • Oversee data entry processes and implement data cleansing procedures. 

  • Coordinate CRM related projects and initiatives, ensuring alignment with business development strategies. 

  • Support sales, marketing and medical teams by providing insights from CRM data and assisting in the development of targeted campaigns based on CRM analytics. 

  • Develop CRM training materials and sessions, create comprehensive training resources to educate staff on CRM functionalities and conduct training sessions to improve user proficiency and system adoption. 

  • Analyse CRM data to identify business opportunities, uncovering trends and opportunities for growth. 
    Present findings in data analysis to stakeholders to inform strategic decision-making. 

  • Collaborate with cross-functional teams and GBS, to integrate CRM solutions effectively. 

 

Your new department 

You will be part of a dynamic team focused on improving customer journeys and CRM processes. The team operates in a collaborative and innovative environment, where your contributions will directly impact on our ability to engage with customers effectively. With a fast-paced and supportive atmosphere, this is an exciting opportunity to make a difference. 

At Novo Nordisk, we put patients first, and our collaborative environment allows us to work closely with other areas and stakeholders to deliver meaningful results. Join a team where your contributions truly make a difference. 

 

Your skills and qualifications 

We are looking for a candidate who possesses: 

  • Bachelor’s degree in Business Administration, Marketing, or a related field. 

  • Proficiency in English, both written and spoken. 

  • Strong analytical and problem-solving skills. 

  • Excellent verbal and written communication and collaboration abilities. 

  • Previous experience in CRM systems and business development. 

  • Familiarity with sales, marketing and medical strategies within a corporate environment. 

  • Certification as Salesforce.com, IQVIA OCE and/or Veeva administrator are differentials. 

  • SAFe certification is a plus. 

 

Working at Novo Nordisk 

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination and a constant curiosity. For over 100 years this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect and a willingness to go beyond what we know delivers extraordinary results.  

 

What we offer 

There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind. 

 

More information    

For more information, visit our website novonordisk.com and our social media Facebook, Instagram, X, LinkedIn and YouTube. To complete your application, click on "Apply now", attach your CV and follow the instructions. 

 

Deadline  

Please apply before February 11th, 2026. 

 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.
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