Senior Systems Analyst

About the Department 

At Novo Nordisk, our Finance and Operations team is the engine that elevates holistic commercialization of our products. The Finance and Operations team works closely with the business across the organization to guide enterprise wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. We regulate accounting, uphold workplace safety, manage our supply chain and sampling, support technology, provide commercial operations, insights & analytics, maintain our facilities and assure the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent. And we reward hard work and dedication with the opportunity for continuous learning and personal development. Are you ready to realize your potential?
 

The Position

This role analyzes users requirements and designs new IT application solutions and/or enhancements to existing application solutions in meeting new business needs and in solving business problems. This role possesses and applies a broad range of expertise of principles, methods, practices, standards, procedures and compliance requirements of a particular business function in designing and developing complex IT solutions. In the support role of existing systems, this role provides knowledge and training on the system use and interfaces with business users in understanding and providing resolutions to the system related issues and discrepancies. These solutions must be aligned with business and IT strategies and comply with the organizations architectural and operating standards and requirements.

Relationships

This position reports to a manager in Marketing Systems. This position interacts with all levels of Project Managers, Business Analysts, other Systems Analysts, Application Developers, Architects and System Engineers as needed. Interacts with other lines of business as needed.

Essential Functions

• Analyzes & Fulfills Business Needs:
  • Analyzes new needs in determining the solution approach and scope; Participates in buy or build analysis
  • Analyzes user requirements and develops functional specifications for complex systems
  • Designs, develops and executes test scenarios and scripts to ensure the developed system(s) meet the technical and functional specifications; assesses and develops validation requirements; conducts functional testing, performance testing and integration testing; plans and coordinates user acceptance testing; documents the results of all tests
  • Leads in the development and/or maintenance of technical designs and specifications from functional specifications for systems of simple to moderate complexity; Develops URS, FRS, TDS, DFD, Test cases, Traceability Matrix and other design documents; Reconciles design models with business requirements; Designs application prototypes when necessary
  • Reviews and provides input for developing effective user and system documentation
  • Identifies the skills and resources needed to implement a new system or to enhance an existing system and prepares cost estimates for development and timeline required to implement
• Builds Relationships & Influences Key Stakeholders:
  • Delivers messages and presentations to various, cross-functional groups to gain support for strategic initiatives and ideas
  • Facilitates cross-functional collaboration among necessary stakeholders when making decisions and developing plans

• Develops & Maintains Systems, Applications & Infrastructure:
  • Facilitates and provides input to CAB process; plans requests for changes (RFCs) by assessing the requests and determining the system changes, cost and time estimate for the requests and releases
  • Consults with and advises other application development staff on the system design aspects, business rules and processes and the use of various technologies, tools, standards, methods and best practices
  • Creates and advises in the creation of detailed functional specifications defining the system capabilities to be implemented along with accompanying data models and process models
  • Ensures system design adheres to compliance requirements, SOX requirements, and other technology standards both local and corporate
  • Provides a primary point of contact for supporting the applications and coordinating all change functions in support of one or more specific business processes or areas
• Leverages Technology Principles, Knowledge & Practices:
  • Analyzes and determines whether new technology will add value to current business processes
  • Facilitates the technical communication and coordination among the project team, other technical staff and external vendors
  • Possesses and provides subject matter expertise for the various system solutions and the supported business processes
  • Utilizes advanced IT knowledge to uncover unmet needs of stakeholders within Novo Nordisk, and communicates them to the technical staff and ensure all needs are met
  • Utilizes advanced IT knowledge to uncover unmet needs of stakeholders within Novo Nordisk, and communicates them to the technical staff and ensures all needs are met

• Manages It Vendors:
  • Ensures that vendors are compliant with contract expectations and negotiates contracts to meet current and future work requirements
  • Evaluates vendor performance and effectiveness (i.e., against KPIs and SLAs) and makes recommendations for selecting vendors for future opportunities
• Understands & Applies Risk Management Practices:
  • Leverages advanced knowledge of risk management processes and guidelines to ensure compliance and proactively identify risks throughout the system lifecycle
  • Uses in-depth knowledge of current and emerging risk management practices, and provides insight into the long-term implications of changes to ensure the sustainability of processes, projects and systems

Physical Requirements

0-10% overnight travel required.

Qualifications

• A BS Degree in Computer Science, Information Systems, Business Administration or other related field required. Solid relevant experience may be substituted when appropriate. Advanced degree preferred. A minimum of 8 years of relevant experience in Computer Science, IT, programming/systems analysis or other related experience required. Project management or cross functional team lead experience preferred
• Ability to establish and maintain effective working relationships
• Ability to independently determine and develop approaches to solutions, a demonstrated problem solver
• Ability to lead, coordinate activities and provide technical support to project teams
• Ability to provide technical solutions to a wide range of complex problems
• Demonstrated superior written and oral communication skill at all levels
• Demonstrates leadership capabilities; has the ability to act as a project lead in the development and implementation of process
• Excellent technical writing, document organization, technical document review and analytical thinking skills are required
• Experience in developing and measuring system performance KPIs and conducting post implementation reviews
• Experience managing, integrating, and loading large volumes of data
• Knowledge of CFR Title 21 Part 11 requirements, FDA regulated environments, industry practices on computer validation, and Sarbox regulatory requirements of computerized systems
• Knowledge of operating systems (Windows, Unix and Linux), relational database architectures, query languages and interfaces, standard programming environments, data integration tools, application integration solutions, and web-based information solutions
• Knowledge of operating systems, relational database architectures, query languages and interface, standard programming environments, data integration tools, application integration solutions, and web-based information solutions. Superior attention to detail
• Relevant experience in SalesForce HealthCloud, Adobe Experience Platform, Informatica MDM, SnowFlake, AWS, MuleSoft AnyPoint platform or similar middleware would be a plus
• Experience in Lucid Chart, Visio, Azure DevOps and SaFe preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.