Patient Journey Specialist

Are you passionate about creating meaningful connections with patients and developing innovative engagement strategies? Do you have expertise in patient pathways and a strong understanding of disease management? If so, we invite you to join our team as a Patient Journey Specialist at Novo Nordisk in the Czech Republic. Read more and apply today for a life-changing career.

The position

As a Patient Journey Specialist, you will lead initiatives that enhance patient engagement, improve disease awareness, and optimize patient activation strategies. You’ll collaborate across functions to deliver impactful campaigns that put the patient at the center of everything.

Key Responsibilities:

• Monitor and evaluate the patient journey to identify areas for improvement, analysing patient interactions at key touchpoints.
• Collaborate with marketing and medical teams to develop patient activation strategies
• Propose targeted measures that lead to optimization, ensuring a seamless experience across all stages of care.
• Collaborate with cross-functional teams to implement these improvements and continuously assess their impact on patient satisfaction and health outcomes.

• Drive activities aimed at accelerating time to diagnosis and treatment, optimizing the referral process, and improving disease monitoring and follow-up, etc.

• Create compelling, compliant content tailored to patient needs and regulatory guidelines.
• Create patient-centric materials tailored to specific needs, including tools and education for initiation, screening, and adherence.
• Support disease awareness campaigns focus on medical expert content, collaboration with healthcare facilities and physicians.

• Monitor, evaluate, and optimize project outcomes based on patient insights and data analysis to create innovative solutions.
• Closely cooperate with Public Affairs team.  

Qualifications

As a person, you are empathetic, collaborative, and strategic. You can translate complex insights into meaningful action. You value the patient perspective, adapt quickly to change, and communicate effectively across stakeholders.

We are looking for a candidate with the following qualifications:

• Minimum bachelor’s degree in natural sciences, pharmacy, or related fields focused on medical sciences.
• A minimum of 3+ years of experience in project management, patient engagement, or healthcare marketing within the pharmaceutical or healthcare industry.
• E-commerce and digital marketing experience is a strong advantage (e.g., Shopify, SEO, PPC, Google Analytics).
• Strong command of English and Czech, both written and verbal.
• Background in medical, OTC, or vaccine promotion is a plus, though not required.

About the department

Our Strategy & Marketing team is dedicated to running branded and nonbranded activities to healthcare professionals, pharmacies, hospitals, and other public institutions. We focus on developing and implementing marketing strategies, managing customer relationships, driving digital innovations and achieving our targets. Our team is dynamic and collaborative, working together to create impactful patient engagement initiatives. Join us in our mission to enhance patient experiences and outcomes.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.

Contact

Please press “Apply” to submit your application.

Deadline

Apply before 17th June 2025

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.