Patient Engagement Manager

Are you committed to understanding patient needs and contributing to innovative strategies to develop new solutions for healthcare challenges? If you have expertise in patient pathways and a passion for creating impactful health narratives, we have an exciting opportunity for you at Novo Nordisk in the Czech Republic.

The Position

As a Patient Engagement Manager, you will be responsible for developing innovative strategies focused on facilitating patients' journeys through the healthcare system. This includes a focus on disease awareness, patient engagement, business development, strategic partnerships, digital innovations and adherence strategies, all while closely collaborating with cross-functional teams. Your role will involve analysing patient feedback and insights to create patient-centric promotional materials and campaigns to ensure a best-in-class patient experience for the priority brands and overall better public health.

Key responsibilities are:

• Generates the strategy and leads development of the initiatives to support patients in their diseases journey
• Lead and develop team as a Line Manager, fostering a positive and collaborative work environment.
• Develop disease awareness, patient engagement, and adherence strategies.
• Collaborate with cross-functional teams to align patient engagement activities with business objectives and therapeutic area strategy.
• Analyse patient feedback and insights to inform strategy adjustments.
• Designing and implementation of a new commercial partnership (telehealth companies, pharmacies, healthcare organisations, lifestyle providers) to accelerate time to diagnosis and treatment, referral process, improve disease monitoring and follow up)
• Create patient-centric materials tailored to specific needs, including tools and education for initiation, screening, and adherence.
• Monitor and report on engagement metrics to stakeholders, providing insights for continuous improvement.
• Ensure a best-in-class patient experience for the priority brands and overall better public health.

Qualifications

As a person, you are empathetic and compassionate, with strong communication skills and a strategic mindset. You bring valuable market insight, cultural awareness, and a collaborative spirit, enabling effective teamwork across functions. With a problem-solving attitude and digital fluency, you adapt quickly to change and use data to drive impactful, patient-centred engagement strategies

We are looking for a candidate with the following qualifications:

• Master’s degree in Marketing, Business Administration, or a related field.
• Minimum of 5 years of experience in patient engagement or marketing within the pharmaceutical industry, and experience in the medical field, OTC, or vaccine promotion is an advantage.
• Proven e-commerce experience, including managing online platforms, analysing customer behaviour, and optimizing conversion rates; familiarity with tools like Shopify, Google Analytics, and SEMrush is a plus.
• Solid knowledge of online marketing strategies (SEO, PPC, email marketing) and social media campaign management to boost brand awareness and engagement.
• Experience in People Manager role.
• Strong English proficiency with excellent communication skills

About the department

Our Strategy & Marketing team is dedicated to running branded and nonbranded activities to healthcare professionals, pharmacies, hospitals, and other public institutions. We focus on developing and implementing marketing strategies, managing customer relationships, driving digital innovations and achieving our targets. Our team is dynamic and collaborative, working together to create impactful patient engagement initiatives. Join us in our mission to enhance patient experiences and outcomes.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.

Contact

Please press “Apply” to submit your application.

Deadline

Apply before 17th June 2025

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.