Senior Manager - Procurement Operations

About the Department 

The Finance, Insights & Enterprise Solutions department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance, Insights & Enterprise Solutions works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

The Position

This position supports the Senior Director of Procurement Operations, Digital Strategy & BI in managing simplification and streamlining of the Source-to-Pay process within Novo Nordisk Inc (NNI). The role is responsible for stakeholder management and optimizing stakeholder experience.  It collaborates closely with subject matter experts, SOP and process and system owners within NNI and Novo Nordisk A/S respectively to drive cross functional system and process improvements.  It is involved in seeking input from key stakeholders and peer organizations to understand pain points and drive outcomes aligned to benchmarked best practices.  It is responsible for research and implementation of a risk-based purchasing channel strategy anchored in category strategies. It identifies and drives optimal strategies that balance risk and agility in the contracting and ordering processes.  It develops and maintains cross-functional relationships internally and externally, leads an Operations team and manages daily process guidance for members.

Relationships

Reports to the Senior Director of Procurement Operations, Digital Strategy & BI.  Will interact with other Procurement leaders, locally and globally.  Has extensive interaction with all Line of Business (LOB) customer areas.  Develops a deep and collaborative relationship with key stakeholders and senior management within Finance, Legal, IT, Quality, Compliance and Product Safety.  Leads an Operations team comprising up to 4 members.

Essential Functions

• Process Leadership and Continuous Improvement:
  • Collaborates with the Operations Senior Leader on the development of the vision, strategic priorities, and roadmap for end-to-end Procurement operations including sourcing, contracting, purchasing and paying.
  • Leads procurement process execution based on KPIs, while delivering on the objectives of process agility, quality output, strong collaboration, and high productivity from team members.
  • Ensures the optimal utilization of the source to pay platform and attains mastery in knowledge of systems. 
  • Identifies and drives continuous improvement in process.  Utilizes data to make decisions on process improvements, measure process performance, etc.
• Stakeholder Relations and User Experience:
  • Cultivates and maintains strong relationships with stakeholders, including providing strategic advice, updates and reports, and gathering feedback.
  • Ensures the development, delivery and storage of high-quality communication and training resources related to policy, processes, technology, tools, and other process matters.
  • Leads organization change management for changes in policy, process, platform
• Issue Management:
  • Spots potential issues in the source to pay process and prevents them from occurring.
  • Prioritizes and manages issues as they arise.
• Team Leadership:
  • Leads, coaches and develops members of the Operations team.
  • Ensures team engagement and high morale.
  • Establishes a learning culture and a continuous improvement mindset.
• Collaboration with BI, Digital and Global Systems:
  • Represents NNI Procurement Operations perspectives on projects and initiatives.
  • Closely collaborates with BI on data quality, dashboards, and insights.
  • Closely collaborates with Digital on digital transformation projects and technology validation.
  • Closely collaborates with Global System teams on platform feature enhancements, version releases, etc.

Physical Requirements

0-10% overnight travel required.

This is a hybrid role requiring 3 days per week onsite in Plainsboro, NJ.

Development of People

Supervisory

Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process.

Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility.

Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.

Qualifications

• A Bachelor 's degree required.  Relevant work experience may be substituted for degree, when appropriate
• Expert knowledge of world class source to pay systems as well as corresponding process knowledge related to the procurement value chain including:  sourcing, contracting, requisitioning, and invoicing preferred
• A minimum of 10 years of progressively responsible, relevant experience required with at least 7 years in area of procurement source to pay process management
• A minimum of 3 years of people leadership
• Demonstrated experience as a valued advisor and partner to stakeholders by providing influential counsel and guidance
• Demonstrated experience developing and communicating complex problem statements and recommendations to gain stakeholder endorsement
• Ability to effectively plan, prioritize, execute and follow-up in a timely manner and anticipate problems and roadblocks to avoid crisis management
• Excellent written and verbal communication and interpersonal skills required
• Knows how to get things done both through formal and informal channels
• Advanced MS PowerPoint/MS Excel required
• Pharmaceutical industry experience useful

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.