Senior Manager - Commercial Analytics

Facility:  Marketing and Market Access
Location: 

Plainsboro, NJ, US

About the Department                                                                                                                                                 

At Novo Nordisk, our Strategy, Finance, and Operations team works to provide strategic direction to the company, ensuring that everything we do is viable and built to last. Overseeing and safeguarding Novo Nordisk’s short and long-term planning, the Strategy, Finance and Operations team works closely with the business across the organization to develop strategies and business plans, monitor industry trends, and provide operating recommendations. We regulate accounting, uphold workplace safety, manage our supply chain and sampling, support technology, provide commercial insights & analytics, maintain our facilities and assure the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent. And we reward hard work and dedication with the opportunity for continuous learning and personal development. Are you ready to realize your potential?

 

The Position

The Senior Manager, Commercial Insights & Analytics, provides insights and analytics expertise, primarily through the analysis of complex data, to help guide Novo Nordisk on portfolio, franchise, and brand strategy development and execution. This role primarily supports a single key Novo Nordisk growth brand of less than $1B USD in sales, and provides holistic, insight-driven consultation and evidence-based strategic and tactical guidance to all levels of marketing and sales stakeholders.  In addition to Marketing and Sales, partners with other Commercial Insights & Analytics (CI&A) and broader Finance & Operations (F&O) functions to ensure proper alignment and impact on NNI business.

 

Relationships

Reports to a Director or Senior Director in CI&A and will act on behalf of this role in certain situations.  Has indirect management responsibility, in the form of coaching and mentoring, for developing and managing members of the team responsible for data and analytics. Also has frequent interaction with and may indirectly manage on a day-to-day basis the work of one or more NN India team (Global Business Services, GBS) insights & analytics colleagues. In addition to internal relationships mentioned above, external relationships include interactions with professional services, secondary data vendors and consultants.

 

Essential Functions

  • Collaboration & Communication:

    • Development and execution of content with clear storylines, grounded on holistic business concepts and communicates key conclusions and business recommendations/implications (what/so what and now what) to business partners and peers through formal and informal channels

    • Analytical thinker and creative problem solver, ability to influence others with verbal and written communication

    • Crafts clear narrative, uses it to develop own perspective and recommendations, even if others may disagree, and takes a stand and is able to effectively push back

  • Data & Process Management:

    • Contributes to hypothesis driven investigations into detailed channel dynamics, prescriber, patient, and transactional data

    • Maintains and develops (in close collaboration with internal IT) databases and analytic applications in environments such as Tableau, Excel, and/or other proprietary environments

    • Leverages internal data systems and tools to efficiently maintain data and reporting processes to minimize manual data updates

    • Responsible for detailed master-calendar of key deliverables, including lead times for editing and approval processes; collaborates within CI&A and key stakeholders to proactively provide updates, while addressing areas of risk or opportunities, through clear communications

    • Supports and develops analyses for team and business partners and other business groups (e.g., identification of key performance indicators/leading indicators, ad-hoc customer segment-level reports and trend reports for internal teams)

  • Market Research Partnership:

    • Contributes to qualitative and quantitative marketing research projects through collaborating with data trends (i.e., prescriber, patient, payer data) to inform targeting and recruitment

    • Based on data analytics, support the planning process development of market and brand-based situation analysis to identify trends, gaps, and opportunities, as well as relevant identification and development of metrics (key performance indicators and leading indicators) by partnering with the Commercial Insights and Analytics team, as well as other peers in Commercial Insights & Analytics and business colleagues

  • In-depth Data Mining in Support of Customer Insights:

    • Interprets and contextualizes analytical findings within the framework of existing body of research and market trends

    • Supports development of distinct, actionable business recommendations and implications. Support insights and analytics team with the development and design of key lines of investigation via custom analysis and assessments utilizing relevant and appropriate data sources and business resources

    • Supports the development of innovative solutions to unstructured, complex problems

    • Supports the development of recommendations via presentations with clear storylines to communicate key conclusions and actionable recommendations through formal and informal channels

  • Systematic Monitoring of Business and Market Trends and Developments:

    • Supports the refinement of timely, on-going analysis and reporting to concisely communicate relevant business issues

    • Works with Commercial Insights & Analytics and Marketing leaders in the development, maintenance and update of national-level business and market tracking analyses according to a defined schedule

    • Proactively streamlines and documents processes supporting the generation of business insights and tracking reports

  • Leadership and Development:

    • Champion the Triple Bottom Line in Secondary Analytics and internal strategy consulting

    • Ensure alignment of initiatives to company’s overall vision aligned to the business strategic focus areas and departments goals

    • Advocate and be a champion of our team, business partners and customers, demonstrate inherent interest in people, intense curiosity to decipher and understand data, human behavior, and desire to drive insights into action

    • Works well under pressure, with initiative to take on unfamiliar tasks

 

Physical Requirements

10-20% overnight travel required.

 

Qualifications

  • Bachelor's degree required. Business, Math, Science, or Engineering majors preferred. MBA or advanced degree preferred

  • At least eight (8) years of relevant work experience, including pharmaceutical industry experience preferred.

  • Strong analytical, quantitative, and qualitative analysis skills required

  • Knowledge and understanding of HCP DATA/IQVIA data and/or other secondary industry sources preferred

  • Experience with, or working knowledge of multiple business analysis software platforms (e.g., Tableau, Qlik, SAS, R, Python) strongly preferred

  • Experience in mathematical modeling for prediction, clustering, and classification

  • Strong Microsoft Office (PowerPoint, Excel, Access) skills

  • Strong knowledge of IQVIA LAAD

  • Creative problem solving; ability to organize/manipulate data and see big picture from scattered pieces of information

  • Strong writing, presentation, and project management skills required

  • Demonstrated ability to work on multiple projects with conflicting deadlines

  • Positive and eagerness to learn, collaborate and partner with internal business colleagues

 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

 

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

 

Novo Nordisk requires all new hires to be fully vaccinated against COVID-19 prior to the first date of employment. As required by applicable law, Novo Nordisk will consider requests for reasonable accommodation.

 

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.