Senior Cycle Planning and Operations Manager

About the Department

Our Marketing & Patient Solutions group creates and delivers human-centered experiences, where innovation meets customer-centricity, driving the ultimate experience for our patients. Our focus extends beyond transactions to craft experiences as one fully integrated, aligned and connected organization that puts empathy at the center, powered by insight and foresight.
 
We develop an end-to-end approach to strategy, focusing on every touchpoint that impacts our customers. We leverage data and insights to inform our decision-making processes, ensuring that our strategies are rooted in a deep understanding of customer needs and behaviors. Our 'test and learn’ mindset and approach enables us to iterate rapidly and refine our strategies based on real-world results.

We are building an intentional team culture that is made up of diverse skillsets, united by the shared belief that reinvention and learning is what fuels continuous growth. Do you get excited about exploring the unknown? Does the idea of driving value through human-centered design pull you in? Are you ready to experiment with us?

The Position

This position is responsible to providing process management to Commercial Sales and Marketing as it relates to the development and execution of the cyclical Plans of Action (POAs). This position will partner with Portfolio & Brand Leads and Sales Execution (NCE) to create the POA storyline and will lead the POA core team. Additionally, this role is responsible for providing ad hoc support to the Associate Director, Cycle Planning & Operations as it relates to following areas: Enterprise Business Planning & Functional Resource Planning (FRP), NOVO CONNECT platform management & development and special project support and other department-related activities.

Relationships

This position reports to the Associate Director. The position is the lead for the Cardiometabolic & Rare Disease Marketing departments through the development and implementation of Portfolio plans and the achievement of Novo Nordisk P&L goals for all products. This position is accountable for cultivating and enhancing relationships with key departmental and cross-functional stakeholders, in particular those responsible for POA Execution. This includes, but is not limited to, Cardiometabolic & Rare Disease Marketing, Sales Execution (NCE), Employee Experience (EE) and Commercial Operations. External relationships include various partnerships with Novo Nordisk Production and Logistics Agencies.

Essential Functions

• This role is primarily focused on leading and serving as the departmental liaison for all essential day to day department processes and programs related to POA, including but not limited to:
• Primary point of contact for the organization for POA cycle strategy/content requirements, related requests, questions and inquiries
• Serving as the POA Core Team Lead
• Serving as the on-site contact for all Pre-POA and POA Meetings for logistics, vendors, POA Materials and other ad hoc requests from relevant stakeholders on any other POA-related issues or actions
• Developing relevant departmental deadlines, coordinating the marketing training requirements, contributing to the development of Pre-POA and POA agendas, coordinating & scheduling review meetings & rehearsals with marketers as required, scheduling and execution of regular cross functional team meetings and managing delivery of POA-related tactics in a timely and accurate manner
• Creating, refining and maintaining POA activity tracker & POA Development Calendar
• Developing strategic partnerships with each channel to help in the development of successful POA meetings and cycles
• Working with Portfolio and Brand partners to create POA storyline
• Facilitate alignment of Portfolio and Brand Strategies to key Marketing milestones
• Leading POA cycle planning to ensure alignment of brand positioning with field execution (NCE)
• Leading established content owners through communication and timelines for each POA Cycle and ensuring Brand teams adherence to POA Development Calendar
• Managing the development of POA Pre-Work, including, requirements gathering, input sessions, PRB submissions and reviews, filming, postproduction and LMS posting, etc.
• Liaising with CL&D (EE) to ensure alignment with Brand Objectives, timely PRB submissions, print and distribution timelines
• Managing the gathering of supporting documents and other materials for the POA Cycle
• Making proactive recommendations to the team regarding POA planning and related items and drive process improvements
• Co-lead with the Associate Director, Marketing Operations to present solid POA Cycle & Pathway /Launch plans to include Portfolio/Brand objectives and Field Execution (NCE) for management endorsement through annual functional planning process and provide updates to Commercial Operations leadership team (CO LT), Business Unit leadership team (BU LT) and Executive Team (ET) when necessary
• This role also provides assistance to the Associate Director, Cycle Planning & Operations as it relates to: Enterprise Business Planning & Functional Resource Planning (FRP), NOVO CONNECT platform management & development, managing projects/tasks related to the department, establishing processes and operational excellence and ensuring deliverables and objectives are met

Physical Requirements

10-20% overnight travel required

Qualifications

• A Bachelor’s degree is required
• Minimum of 5-8 years' tradeshow/event planning, project management, sales and/or product management/marketing experience required
• Demonstrated computer skills along with a intermediate understanding of technology development processes
• Knowledge of pharmaceutical marketing department functions and processes
• Pharmaceutical industry experience strongly preferred
• Prior experience in working with public relations and advertising agency vendors preferred 
• The ability to organize and manage multiple projects/processes simultaneously
• The ability to work effectively and efficiently across departments

The base compensation range for this position is $120,300 to $222,600. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.

Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.