Manager - Digital Support

Facility:  Clinical Development and Medical

Plainsboro, NJ, US

About the Department                                                                                                                                               

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the FDA to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?

The Position

The Manager, Digital Support will drive execution of Novo Nordisk Inc (NNI) Scientific Communications initiatives and Digital activities. Incumbent coordinates the in-house 'concierge' function to develop customized, consistent, high quality data/insights/information in novel formats to customer-facing functions. Communicates and collaborates with internal and external stakeholders to ensure consistent, accurate communication of scientific information, and leads cross-functional and/or global initiatives in response to identified business needs.



This position reports to the Associate Director - Strategic Support, Scientific Center of Excellence (SCoE). The Manager regularly works with members of the Scientific Communications team (Independent Medical Education (IME), Publications and Medical Information) to develop and drive relevant scientific communication initiatives for these groups. Key internal stakeholder relationships include Scientific Analytics, NNI Medical Affairs, Global Medical Affairs, Health Economics Outcomes Research & Data Analytics, Digital Marketing, Market Access Strategy & Innovation, and Digital Health staff at all levels. This person is an active member of cross functional digital strategy & transformation teams, and ad hoc task forces. External relationships include Scientific Communications vendors, external scientific communications resources, and related professional societies/organizations, including industry consortia.


Essential Functions

  • In collaboration with the Associate Director - Strategic Support, (SCoE), support overall Scientific Communications strategy and related plans by evaluating and aligning to a wide range of sources, both internally (e.g., Global R&D, U.S. Competitive Intelligence, Managed Markets, Clinical Insights, Medical Affairs, Scientific Center of Excellence) and externally (e.g., Key Opinion Leaders (KOL) interviews, literature assessments, benchmarking, landscape assessments, financial analyses, regulatory policies) providing insight and strategic guidance which will facilitate decision-making and understanding of the market
  • Assist the Associate Director - Strategic Support, (SCoE), develop, update, and drive NNI scientific communications digital strategy, informed by commercial digital strategy, in consideration of aligned global and local strategies (both Medical and Digital), key partnerships, disrupters, and influencers in the evolving technological and healthcare landscape, and facilitating best-practice sharing
  • Support scientific communications digital projects through all phases including budgeting, concept, development, deployment and training. Responsible for stability, technology, content, and strategy for Medical websites (e.g., NovoNordiskMedical.com, obesityscientificexchange.com), third party partnerships, and medical social Media accounts (Twitter)
  • Works with minimal supervision across functions representing medical with IT, Medical Affairs, Legal, Compliance and additional stakeholders for assigned projects
  • Develop external digital partnerships and leverage external relationships to drive critical changes benefiting both Novo Nordisk and the patient
  • Manage budget for digital initiatives. Serve as business lead in vendor negotiation and management of digital solutions to ensure productivity, cost-savings and timely execution, and full leverage of synergies across NNI Scientific Communications budgets
  • Provide input into Scientific Analytics, Scientific Center of Excellence, Digital and Omnichannel Marketing, and Medical Affairs discussions regarding local and global scientific communications activities
  • Build and maintain relationships with stakeholders across CMR, Global Information & Analysis (GLIA), and global and affiliate medical affairs colleagues and regularly share best practices and product information to ensure accurate, quality data are provided to HCPs wherever Novo Nordisk does business
  • Assure compliance with applicable regulatory requirements as they affect Scientific Digital Communications


Physical Requirements

0-10% overnight travel required. The incumbent can be remote anywhere in the US.

 Novo Nordisk requires all employees, both Field and Office-based, to be fully vaccinated with a COVID-19 vaccine by November 15, 2021. As required by applicable law, Novo Nordisk will consider requests for reasonable accommodation for those unable to be vaccinated. You will be required to upload an image of your COVID-19 vaccine card at the time of hire and/or on your first day of employment.



  • Bachelor's degree in Science (BS) within scientific or medical discipline with a minimum of five years of relevant professional experience or PharmD / PhD / MD with a minimum of two years of relevant experience (e.g., medical information, medical affairs, field-based medical, publications, IME); post-doctoral fellowship may be substituted for professional experience, as appropriate experience
  • Previous experience in Scientific communications (Independent Medical Education, Publications, Medical Information) required
  • Demonstrated ability to lead and work within a cross functional team; ability to form effective working relationships within and external to the Medical department
  • Has an in-depth understanding of current Pharma scientific communications landscape and applicable regulations
  • As innovations in the Scientific Communications field emerge, is able to identify and implement these practices at Novo Nordisk
  • Extensive knowledge of digital platforms and technological advances in scientific communications
  • Proven high level of technical competency and expertise in scientific communications and regulatory requirements is required
  • Demonstrated verbal and written communication and presentation skills


In compliance with Colorado’s Equal Pay for Equal Work Act, see compensation and benefits below: 


The base compensation range for this position is $108,880 to $200,461. Base compensation is determined based on a number of factors.  In addition, this position is part of the Annual Performance Incentive Plan. The role may also be eligible for a long-term incentive bonus depending on level and other Company factors. 


Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its uncapped sick time policy, flex-able vacation policy, and parental leave policy. 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.