Lead Business Analyst

About the Department 

The Finance & Operations department brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance & Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we're constantly building future capabilities. We're responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

The Position

Serves as a liaison between the business community and the IT organization in order to provide business process and technical solutions to meet user needs. Possesses expertise in the business unit(s) they support which include Finance & Operations, Ethics & Compliance, Procurement, and Business Services - Order-to-Cash, as well as an understanding of the IT organizations systems and capabilities. Provides business process and technical solutions to a wide range of complex problems. Plans, organizes and directs the daily operational activities of team members in IT.

Relationships

This position reports to Associate Director, IT Project Execution. Independently determines and provides business need analysis and process analysis towards providing IT solutions. This position will have frequent interaction internally, cross-organizationally, and with external contacts. May interact with senior personnel.

Essential Functions

• Analyzes and Fulfills Business Needs:
  • Applies requirements elicitation, analytical, and communication skills to analyze information needs and functional requirements to deliver the following artifacts as needed - User/Functional requirements including use cases, business process models, and design requirements
  • Elicits requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, scenarios, tasks and workflow analysis.
  • Excellent verbal and written communication skills required to clearly communicate with internal stakeholders at all levels as well as external stakeholders to ensure alignment on project requirements, schedules, feasibility, and resources
  • Fosters and develops an environment of open and honest communication to build strong partnership and a positive perception of IT
  • Has a strong understanding of the business partners products, services, finances, and strategies as well as influencing business forces such as customers, suppliers, competitors, regulators, and stockholders
  • Leverages knowledge of the business and industry to influence and impact the decision-making process and the development of future strategies
  • Proactively collaborates with business leaders to identify and prioritize projects to ensure the delivery of on time and quality solutions
  • Utilizes extensive knowledge of the global and local business functions to research and evaluate new and future technologies that promote the strategic direction of the organization
• Builds Relationships and Influences Key Partnerhips:
  • Develops and communicates compelling, fact-based rationales, that contain strong, logical arguments that build support for ones perspectives and initiatives cross-functionally and helps others to do the same
  • Builds and maintains trusting collaborative relationships and partnerships with internal and external stakeholders which help accomplish key business objectives, and helps others to do the same
  • Delivers messages and presentations to various cross-functional groups to gain support for strategic initiatives and ideas
  • Provides partnership, insight and direction to cross-functional business leaders and stakeholders regarding IT policies, solutions and initiatives
• Leverages Technology Principles, Knowledge and Practices:
  • Analyzes and determines whether new technology will add value to current business processes
  • Demonstrates an advanced understanding of all relevant IT areas and their applications
  • Utilizes advanced IT knowledge to diagnose and provide solutions to issues with applications and infrastructure
  • Utilizes advanced IT knowledge to uncover unmet needs of stakeholders within Novo Nordisk, and communicates them to the technical staff and ensures all needs are met
• Manages IT Projects:
  • Leads in the development and delivery of key project goals, plans, timelines and deliverables using the Novo Nordisk IT project management methodology
  • Recommends the appropriate allocation of resources needed to complete projects
  • Utilizes knowledge of system development lifecycle to assist with the completion and handover of projects
• Manages IT Vendors:
  • Acts as a liaison between the business or function and vendor to provide updates and ensure alignment
  • Assesses vendor performance (i.e., against KPIs and SLAs), and identifies areas that can be improved in the future
  • Ensures that vendors are adhering to project or service level agreement timelines and cost estimates
  • Monitors vendor activities to ensure compliance with contract expectations
• Team Leadership:
  • Helps others to build capabilities by proactively providing constructive feedback & coaching
  • Strategically seeks out, builds and maintains trusting and collaborative relationships with peers to meet business needs and demands
  • Works with others to build mutual understanding and a shared vision of success
• Understands and Applies Risk Management Best Practices:
  • Leverages advanced knowledge of risk management processes and guidelines to ensure compliance and proactively identify risks through the system lifecycle
  • Stays abreast of changes in risk management bets practices and oversees the translation of those changes into processes, projects and systems
  • Uses in-depth knowledge of current and emerging risk management practices, and provides insight into the long-term implications of changes to ensure the sustainability of processes, projects and systems

Physical Requirements

0-10% overnight travel required.

Qualifications

• A Bachelors degree in Computer Science, Information Systems, Business Administration or other related field required. Relevant experience may be substituted when appropriate
• A minimum of 8 years of relevant experience in IT business or systems analysis or other related experience required
• Ability to communicate at all levels of the organization, including leadership team members
• Ability to provide solutions to complex business problems
• Advanced degree or additional certifications preferred
• Demonstrated ability to assist in leading a project in the development and implementation of processes and programs
• Demonstrated application of risk management practices required
• Demonstrates leadership capabilities
• Demonstrates strong project work and project planning experience and previous experience in a full development life cycle
• Demonstrates superior written and oral communication skills
• Expert at Workshop design and facilitation
• GXP experience preferred
• Proficient at developing business process design (Process flows, I/O diagrams, etc.) Project team lead experience required

The base compensation range for this position is $120,300 to $222,600. Base compensation is determined based on a number of factors. This position is also eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors.

Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flex-able vacation policy, and parental leave policy.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.