Associate Director - Clinical Development & Outcomes Research Strategy & Operations

Facility:  Communication and Corporate Affairs

Plainsboro, NJ, US

About the Department                                                                                                                                               

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the Food & Drug Administration (FDA) to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?


The Position

This role will be responsible for developing and implementing an operational plan and ensuring that the Clinical Development & Outcomes Research (CDOR) department runs smoothly and according to an overarching operational plan. Additionally, the role will regularly evaluate organizational efficiency and makes necessary changes to maximize efficiency and productivity. The Associate Director will regularly assess the needs of the department and finds ways to contribute to the big picture by ensuring that operations run smoothly and as efficiently as possible and that we have a long-range plan to address future needs.



This position reports to the Vice President (VP) CDOR and supports all strategic areas within the CDOR function. Additional key internal Novo Nordisk Inc (NNI) relationships include other Clinical Medical Regulatory (CMR) functions as well as Market Access & Public Affairs, Marketing, Commercial Effectiveness, Legal, Finance and Information Technology (IT). Novo Nordisk (NN) Global relationships include Global Market Access & Public Affairs, Epidemiology and other Global Development functions as decided by current activities. External relationships include multiple vendors, consultants and research collaborators.


Essential Functions

  • Operational leadership
    • The CDOR strategy and operations role has overall oversight of operational systems, processes and policies that are key to drive the organization's mission
    • The CDOR department’s success depends on a key processes – North American Operations (NAO) project teams, research governance, publication planning and evidence generation planning. While this role is not directly responsible for these processes, incumbent will be responsible for making sure that the processes work together well, ensure that these processes are routinely audited and improved, if needed
    • The role will be responsible for developing and overseeing plans utilizing future technology platforms and capabilities to ensure CDOR continues to utilize and develop technologies appropriate and essential to support the business
  • Support for annual and long-term strategic planning
    • Drive long-term strategic planning process from an operational perspective and support leadership team in developing long-term planning reports, analysis of reports and presentation at Leadership Team (LT) meetings
    • Role will be responsible for setting up the annual strategy to action process of making sure that the departmental strategy is aligned with the overall CMR and NNI organizational strategy
    • The leadership team may at times need to run strategic special projects – this role will support these strategic activities when needed, by supporting the leadership team  to make sure that the CDOR culture is aligned with strategy From a short team business cycle perspective, the role will serve as the operational lead for the CDOR leadership team, developing LT agendas for monthly and quarterly meetings, driving agenda items and ensuring accountability for next steps to include coordinating with other support and strategic functions
    • The role will also own the departmental “calendar” or cycle of activities so that the LT has full visibility to the key deadlines and deliverables for the year
    • The role will support annual and long-term resource planning exercise across CDOR. Engage with other CMR stakeholders in Annual Budget planning process
  • Stakeholder engagement
    • Engage with multiple stakeholders within CMR, Commercial functions and global clinical development to leadership team to better understand evolving needs to and make sure we are delivering to these needs
    • Maintain a list of important stakeholders, supporting the VP CDOR in developing and updating departmental presentations, developing a communication plan for CDOR employees including agenda for quarterly meetings, keeping track of stakeholder needs and helping the VP CDOR represent the function in various forums, as needed
  • Organizational communication
    • The role will support the VP CDOR to develop and ensure execution of CDOR communication plans to ensure understanding and alignment to NN Corporate, NNI and CDOR strategies and goals
    • Ensure CDOR departmental activities and strategic objectives are appropriately translated and understood across the organization.
  • Tracking CDOR performance
    • Leads the development of qualitative and quantitative performance measures to demonstrate organizational effectiveness for CDOR. The role will lead the CDOR wins/learnings meetings to ensure that the CDOR successes and learnings are tracked and highlighted across the enterprise
    • Leads generation of reports and oversees departmental information gathering and dissemination for all audits and compliance related activities
    • Liaise with the appropriate teams to make sure CDOR budgets are appropriately requested and distributed across the department


Physical Requirements

0-10% overnight travel required.



  • A minimum of a Master's degree required, Doctorate level degree preferred, in appropriate healthcare-related field (heath economics, epidemiology, outcomes research, public health, health services research, biostatistics, medicine, clinical research, biomedical sciences)
  • At least 4 years’ experience in similar clinical/medical/research departments in Pharmaceutical industry, in health care consulting etc.
  • Demonstrated excellent communication (written, verbal and presentations) and stakeholder management skills with cross-functional team interaction
  • Excellent collaborator with ability to build and maintain relationships with people at all levels of the organization
  • Demonstrated strong project management skills and experience with process improvement
  • Strong strategic mindset, understanding of market needs and demonstrated understanding of legal and regulatory environment of pharmaceutical industry
  • Demonstrated strong analytical skills. Capability to turn data into insights and provide recommended actions based on a solid knowledge of the business
  • Excellent computer skills and strong working knowledge of Word, Excel, PowerPoint and Globeshare
  • Self-confident with a growth-mindset and continually focused on product improvement, innovation and results. Ability to engender trust and respect of peers and superiors
  • Presentable, highly articulate, goal-oriented, with high integrity and strong ethics


Novo Nordisk is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.