IRT (Interactive Response Technology) Coordinator - Trial Product Handling (TPH)

Category:  Supply Chain and Procurement

Måløv, Capital Region of Denmark, DK


Are you interested in having the daily oversight & responsibility of one of the backbone systems in Novo Nordisk clinical trials globally? Are you eager to learn how Novo Nordisk develops and run clinical trials? If yes, then we have the perfect opportunity for you!

As part of Novo Nordisk’s R&D family, CMC Development makes a real difference for patients with chronic diseases across the world. We develop, manufacture, and distribute drug candidates for all Novo Nordisk non-clinical and clinical trials.


The Position

The position is in Trial Product Handling; a team of 14 dedicated colleagues responsible for handling temperature deviations in clinical trials either manually or via a new IT system called HOT, IRT maintenance tasks, quality/training support and general trial product handling support to affiliates and clinical sites globally.

In most of our clinical trials we use the IT systems (IRTs) called RTSM (Randomisation and Trial Supplies Management) or IWRS (Interactive Web Response System) to handle allocation of treatments to patients, manage shipments to clinical sites worldwide and ensure that we get the right data from our trials. The IRTs are set-up for each trial, and right now we operate RTSM/IWRS for estimated 60 trials. As our new IRT Coordinator, you will be responsible for the daily support of each of these individually build trials in the RTSM/IWRS. Support in case of escalated cases with our vendor, implement and document updates to ongoing trials, support to users and training of colleagues in the system and much more.



You hold a bachelor’s or master’s degree within engineering, pharmaceutical science, business development or similar. The exact educational background is however not a priority. The most important qualifications are who you are as a person and what kind of tasks you thrive with daily. You seek simple solutions and see continuous improvement as a natural part of processes and are familiar with various LEAN principles. You are a team player and find motivation when reaching common goals and is eager to serve our customers around the world. You communicate effectively and fluent in Danish and English. Furthermore, you like juggling with several issues at a time and enjoy solving these in close collaboration with various internal and external stakeholders.

Experience from the pharmaceutical industry and IT system support is an advantage, but not a requirement.


About the department

Supply Chain Planning is a part of Clinical Supplies in CMC Development. We are responsible for the overall planning of the production, packaging, and distribution of products for Novo Nordisk clinical trials worldwide. The department consist of three teams, supporting the execution of clinical trials by forecasting/monitoring product demand, ordering products/materials, planning the packaging/shipping of trial products and supporting the overall trial conduct at the clinical sites with a focus on trial product related processes and systems.


Working at Novo Nordisk
Novo Nordisk is its people. We know that life is anything but linear and balancing what is important at different stages of our career is never easy. That’s why we make room for diverse life situations, always putting people first. We value our employees for the unique skills they bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk is working toward something bigger than ourselves, and it’s a collective effort. Novo Nordisk relies on the joint potential and collaboration of its more than 40,000 employees. Together, we go further. Together, we’re life changing.



For further information, please contact Associate Manager Katrine Elkjær Mønsted, +4530756956



31 Jan 2023


Please note that applications will be reviewed on an ongoing basis and interviews will be scheduled as soon as suitable candidates are identified.

You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.