Market Access & Public Affairs Director

Category:  Marketing and Market Access

Kuala Lumpur, Kuala Lumpur, MY


Are you motivated by driving innovation for the life-changing benefit of patients around the world ? If so, this would be great opportunity for you... At Novo Nordisk, we create value by putting patients first. Every ten seconds two people are diagnosed with diabetes, and more than 415 million people worldwide need us. Working here is not just a way to make a living, but a way to make a difference.


Novo Nordisk is a global healthcare company with more 100 years of innovation and leadership in diabetes care. This heritage has given us experience and capabilities that also enables us to help people living with obesity, haemophilia, growth disorders and other serious chronic diseases. Obesity therapy area is a fast-growing business unit in Novo Nordisk and is expected to grow into a key business pillar.


Headquartered in Denmark, Novo Nordisk employs approximately 45,000 people in 80 countries and markets its products in more than 169 countries.


About the Department 


Novo Nordisk’s Malaysia Market Access and Public Affairs team engages diverse stakeholders across Government and healthcare landscapes to forge solutions that drive patient access to innovative products. We strive to deliver the best possible outcomes for payors and patients with diabetes, obesity, growth hormone deficiencies and rare bleeding disorders. 


The Position


The Director/Head of Market Access and Public Affairs (MAPA) will take the lead in developing and implementing affiliate-wide Market Access and Public Affairs strategies. Play a key role in formulating affiliate pricing strategies in close partnership with Regional Management.  Develop evidence and relevant Market Access & Public Affairs (MAPA) recommendations to management for optimising market access and shaping the local healthcare environment.  Communications is also included in this role and therefore the MAPA Director/Head will play an important role as the affiliate media and NGO liaison.


This position directly reports to Vice President and General Manager, Malaysia.


The nature and scope of main accountabilities includes but not limited to:


  • Market Access - Develop and monitor intelligence on the market access landscape, healthcare system changes and general trends in the field as well as develop and execute an Affiliate wide MAPA Plan.  Payor engagement, negotiation, objection handling and process flow will also be a key component of the role.  Ultimately with the final intention of increasing patient access to our products.


  • Value Communication - To create tailored local value messages that resonate with local patients, payors, health care providers and other decision-makers and to ensure Novo Nordisk product value proposition is well recognized and leading to market uptake.


  • Pricing and Contracting - Reflect clear understanding of business impact and general Market Access implications by collaborating closely with key functions (Medical, Marketing, Sales) to create solid business/pricing cases for tenders, hospital and national MOH formulary listings. Monitor local pricing developments and ensure pricing SOP compliance.


  • Public Affairs - Implement short term, medium term and long-term strategic plans for policy engagement relevant for the company’s business. Foster and manage partnership opportunities relevant for the entire affiliate with key stakeholders.
  • CommunicationsManage external communications, including media, NGO, and Government bodies to ensure all messages are correct and aligned with strategy.




  • Bachelor's Degree or Higher in Pharmacy, Public Heath, Science, Business Administration or related fields
  • Minimum 5 years of experience in the pharmaceutical industry
  • Solid understanding of the Malaysia health care landscape and stakeholders
  • Experience in government formulary listing & access processes
  • Experience in Multinational pharmaceutical industry
  • Advocacy and stakeholder engagement


Working at Novo Nordisk


At Novo Nordisk, you will be part of a professional community that is committed to drive change to defeat obesity and other serious chronic diseases.  Our success in the field of innovative medicines is due to our dedication, engagement and respect for the people we are here to help.  Working here is not just a way to make a living, but a way to make a difference.



Kindly send your CV online (click on Apply and follow the instructions). Internal candidates are kindly requested to inform their line Manager when applying.



Until the completion of recruitment. Applications will be screened ongoing basis, thereby you are encouraged to apply as soon as possible.



We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.