Head of IT Operations

Are you an experienced IT leader passionate about supporting critical manufacturing operations? Do you thrive in a dynamic production environment where IT stability and security are essential to success? If yes, then we may have the right opportunity for you! 

Behind the Title 

As the Head of IT Operations, you will be responsible for IT operations at our two API manufacturing sites in Kalundborg. You will lead a dedicated IT organization that ensures 24/7 operational support, minimizing downtime and optimizing IT systems to support production efficiency. You will be a highly visible leader on the shopfloor, proactively engaging with stakeholders and driving continuous improvement in IT service delivery. 

Your role will require strong strategic leadership and operational excellence to safeguard IT system compliance, security, and lifecycle management. You will work closely with senior stakeholders at both director and CVP levels to drive IT performance, enhance cross-site collaboration, and align with global IT strategies. 

Some of the responsibilities you can look forward to: 

• Lead and develop a robust and agile IT support organization ensuring stable 24/7 operations. 
• Drive IT security, risk management, and compliance across IT systems. 
• Ensure high-performance IT service delivery, minimizing production downtime. 
• Own and manage the lifecycle of IT systems anchored at the sites. 
• Establish an effective problem-solving framework, support model, and escalation management. 
• Foster a culture of continuous improvement through LEAN methodologies and technology upgrades. 
• Build and maintain strong stakeholder relationships across API, Digital, Data & IT (DD&IT), and external partners. 
• Drive cross-site standardization and harmonization of IT processes. 

You will lead a team of IT professionals responsible for ensuring operational excellence at the production sites and report to the Director of DD&IT Product Supply API. 

Your Qualifications 

To be successful in this role, we envision you have: 

• Master’s degree or equivalent in engineering, business, or a related field. 
• Minimum of 8 years of experience in IT leadership, project/program management, or similar roles. 
• Extensive knowledge of IT and automation systems.  
• Proven ability to manage complex tasks, cross-organizational collaboration, and large-scale IT operations. 
• Experience with IT security, risk management, and compliance, preferably in a GxP-regulated environment. 
• Experience with LEAN management, continuous improvement initiatives, and IT system lifecycle management. 
• Experience in a pharmaceutical industry will be an advantage.  
• Fluency in written and spoken English, Danish will be a plus.  

As a person, you are a proactive and results-oriented leader with a strong sense of ownership and integrity. You thrive in dynamic environments, demonstrating flexibility, problem-solving skills, and a structured approach to complex tasks. Your excellent communication abilities allow you to convey key messages clearly and influence stakeholders at all levels. You foster collaboration, build lasting relationships, and drive cross-organizational alignment. With a keen sense of urgency, you remain calm under pressure, ensuring efficiency and continuous improvement. Your enthusiasm, adaptability, and commitment to excellence make you a trusted and inspiring leader in IT operations. 

Welcome to Your New Team! 

You will be part of our DD&IT Product Supply API organization, dedicated to ensuring world-class IT operations for our API manufacturing sites. We operate in a high-performing, collaborative environment, working at the intersection of IT and production to enable a reliable supply of medicines for patients worldwide. 

Working at Novo Nordisk 
Novo Nordisk is a global healthcare company headquartered in Denmark. For 100 years, we have been driving change to defeat diabetes and other serious chronic diseases. As a result, our treatments today benefit millions of people living with diabetes, obesity, and rare blood and endocrine diseases. We are proud of that.  

We are proud of our people too, and we employ more than 60,000 bright and diverse minds in 80 offices worldwide. With us, your bright mind and commitment help us change lives for people worldwide. In exchange, we offer you a seat in a rewarding and purpose-driven culture where your professional and personal development is highly valued. That said, opportunities are many in Novo Nordisk. 

Every day, our thousands of digital experts work in all areas of technology. We navigate the tech spectrum from front-end to back-end, from artificial intelligence to machine learning, and from cloud systems to quantum computing. All to make a tangible impact on lives across the globe. How? Go explore at Novo Nordisk TechLife. 

Any Questions? 
For further information, please contact Rikke Damstedt Ladefoged at RIDJ@novonordisk.com 

Deadline 

12 March 2025  

You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV. To ensure an efficient and fair recruitment process, please refrain from adding a photo to your CV. 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.