Patient Engagement Manager

Are you passionate about building strategic patient engagement plans? Do you have a knack for developing creative health-related campaigns? If so, we invite you to join our team as a Patient Engagement Manager at Novo Nordisk. Read more and apply today for a life-changing career.

About the department
Novo Nordisk (NN) is a global healthcare company with more than 100 years of innovation and leadership in diabetes care. This heritage has given us experience and capabilities that also enable us to help people with obesity, haemophilia, growth disorders, rare diseases, and other serious chronic diseases. Headquartered in Denmark, Novo Nordisk employs over 72,000 people globally and markets its products in more than 170 countries.

The Customer Engagement (CE) department at Novo Nordisk Indonesia plays a pivotal role in driving digital transformation and multichannel engagement strategies that enhance our interactions with healthcare professionals (HCPs) and patients.

The position
As a Patient Engagement Manager, you will:

• Build and implement strategic patient engagement plans, including campaign management and journey orchestration through both face-to-face and digital channels.
• Develop engagement strategies for new patient segments with optimized channel selection.
• Create and execute a social media strategy targeting both the general population and patients.
• Develop and implement creative health-related campaigns across multiple platforms.
• Execute cross-platform online campaigns and targeted offline digital initiatives.

Qualifications

• Minimum bachelor’s degree in business/communication/IT/Design/Pharmacy/Medical fields.
• At least 7 years of experience working in healthcare company focusing on communication/consumer marketing/patient engagement, NGO in healthcare space, Creative/PR agencies with experience in managing healthcare industry.
• Able to tailor messages to relevant stakeholders from various levels of authority and experience internally selling concepts and initiatives that challenge the status quo.
• Strong experience in managing projects and events, from conception to results monitoring.

Working at Novo Nordisk
At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We cover the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development to manufacturing, marketing, and sales – we’re all working to move the needle on patient care.

Contact
Kindly send your CV online (click on Apply and follow the instructions).

Deadline
6 June 2025
 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

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