Usability Research Engineer

Category:  Engineering

Hillerød, Capital Region of Denmark, DK


Are you a relentless advocate for end users and passionate about innovation in healthcare? Are you ready to use your skills in usability engineering to impact Novo Nordisk’s drug delivery portfolio? If so, you might be one of the new Usability Engineers we are looking for in Devices and Delivery Solutions.


Apply now for a life-changing career!
The position
As a Usability Engineer, you will be an advocate for end users in mid to late-stage device and digital health development projects. You will be responsible for planning and scoping the right usability activities to ensure the users’ perspectives are brought into the product development and authority requirements are met.

Main responsibilities include:

  • Doing usability evaluations, in which you will be responsible for study setup design, coordination, execution and reporting. Execution of usability evaluations requires excellent interpersonal skills, as you as a Usability Engineer will be interacting directly with a diverse user population as a moderator/interviewer
  • Close collaboration with key stakeholders in Devices & Delivery Solutions (DDS), such as project managers, risk managers, systems engineers as well as the disciplines within the Design and User Experience area
  • Coordination with other areas of Novo Nordisk & external study agencies to ensure the projects’ needs to usability are met


A key aspect of reporting usability evaluations is communicating and documenting the results. As such, you will be required to present study results to key stakeholders with diverse professional backgrounds. Being responsible for documentation in the design control phases also means that you will be required to write usability reports of very high quality.

In this role, you will report to the Team Leader of Usability Engineering, who is also a Usability Engineer by education and training. As part of a talented and growing team, it is expected that you will also be part of optimizing our research process and activities on an on-going basis. Some travel is expected in relation to executing usability tests.


We are looking for Usability Engineer with experience and documented methodological creativity, and someone who can help us challenge current thinking and help develop even better products and services for our users.

We believe the ideal candidate for the position meets the following requirements:

  • MSc. within Engineering (Medico, Biomedical, Design or similar)
  • 1-3 years’ experience in driving usability in medical device development projects
  • The ability to execute the usability study (in collaboration with colleagues) as a moderator/interviewer and data recorder
  • Thorough data-collection efforts, analysis, and written reporting of these in high quality is needed
  • Fluency in written and spoken English is essential

It would be considered an advantage if you possess skills in creating thorough design of usability evaluations, based on the projects’ needs, and an analysis of the medical device user interface. Furthermore, knowledge of international standards and guidance’s including ANSI/AAMI/IEC 62366, ISO 14971 is an advantage.

We value the right mindset and your interpersonal skills higher. You will join a team of highly experienced colleagues who will be there to help and develop your professional skills. The level of complexity will be dependent on your experience.

As a person, you are self-driven, structured and has a desire to improve solutions through good usability. You are a strong team player recognised for your interpersonal skills. You are energetic, result-oriented and comfortable with taking initiative with a ‘can do’ mind-set and drive problem solving. You have an analytical mindset and can easily navigate in the intersection between data, people and processes. Lastly, you have a curiosity and passion for creating the best possible solution for our end users.


About the Department
Devices and Delivery Solutions (DDS) consists of more than 300 colleagues who works dedicated to design and develop innovative medical devices, digital health products, and digital therapeutic solutions for our patients. Only by considering what is valuable from a patient perspective do we help people live their lives to the fullest. We are currently looking for a few Usability Engineers to become a part of User Research and Insights department, who plays a critical role in the development of future devices and digital health solutions by researching and representing future users throughout the development process.

You will join our Usability Engineering team consisting of 9 skilled usability professionals, who enjoy having a collaborative approach when setting direction within the field of usability. You get the opportunity to join a diverse and high performing department with a variety of backgrounds within e.g. Design, Social Science and Engineering. We use our differences to create novel user research findings and insights to ensure user centric products.


For further information, please contact Usability Team Coordinator Fie Falck Larsen at +45 30798870


3 October 2022


You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your resume or CV.

To ensure an efficient and fair recruitment process, please refrain from adding a photo in your CV. 


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.