Process Technical Analyst - OFP (Bulk Processing)

Facility:  Manufacturing

Durham, NC, US

About the Department

For almost 100 years, Novo Nordisk has been tackling the unmet medical needs of people living with serious chronic diseases, such as diabetes. Being part of Novo Nordisk, we offer our employees life-changing careers and the opportunity to improve the quality of life for millions of people around the world. 


Working at our Oral Finished Products (OFP) tableting facility in Durham, NC you will help meet the growing demand for our treatments, specifically supporting innovative oral treatments for patients with type 2 diabetes. 


Our facility sits on 194,000 square feet of state-of-the-art equipment and we currently employ approximately 75 passionate and committed employees working across Bulk Production, Packaging, Warehouse, Business Support, QC and QA. 


Join OFP Site Durham and help us make a difference for the people who rely on our products every day. Here, you will work with the best manufacturing professionals in the industry. Are you ready for a life-changing career?


Position Purpose

Takes the lead in technical analysis, process development/improvements & quality topics. Works with other members of the departmental leadership team to ensure systems are in place to drive process quality & area improvements, complete quality systems responses, ensure audit readiness & share ideas & solutions with internal/external departments & sites.



  • Responsible for investigations involving departmental discrepancies: Deviations, Internal & Customer complaints, Audits & Failure investigations
  • Lead & coach departmental personnel, specialists & others in problem solving for process & quality issues
  • Perform analysis to provide data to support leadership in developing systems to improve processes & prevent recurrence of problems
  • Evaluate results of process confirmations of standards for opportunities to leverage & share ideas for improvements site/division/company wide
  • Track & assess effectiveness of corrective / preventative actions from audits, inspections & investigations
  • Understand processes & products
  • Closely interact with all areas to improve the flow of information & products
  • Ability to develop new SOPs
  • Knowledge & understanding regarding departmental SOPs & their high-level interrelationships (i.e. how they work together to establish a system)
  • Demonstrate knowledge & ability to participate in audits/inspections & coach others in successful participation in audits/inspections (both internal & external)
  • Support Global OFP sites with significant investigations & issues, to include on-site support
  • Other accountabilities, as required


Desired Qualifications

  • BA/BS in technical field or equivalent combination of education & industry experience
  • Five (5) years of manufacturing experience in a pharmaceutical or related (regulated) environment
  • Three (3) years of Packaging experience
  • Demonstrated understanding of processes, procedures & products associated with assigned areas
  • Ability to perform detailed analysis of events & processes, develop appropriate responses to situational needs & convey information/results to various organizational levels, as appropriate
  • Excellent verbal & written communication skills, investigative writing skills & computer skills (MS Word, Outlook, Excel, PowerPoint, Access & SAP)
  • Demonstrated experience in practical problem solving & process improvement methods
  • Demonstrated knowledge of adult learning methodologies & ability to use multiple methods to train & coach others within the department & organization
  • Demonstrated ability to manage multiple tasks/deadlines & prioritize properly based on process needs & events
  • Demonstrated effectiveness in systematic follow-up


Physical & Other Requirements

  • Occasionally moves equipment and/or supplies weighing up to 50 pounds within the facility using various body positions
  • Routinely operates & inspects manufacturing equipment using hands
  • Ability to be on feet for up to a 12-hour shift. Corrected vision to 20/30
  • Occasionally ascends/descends a ladder to service equipment & can work atop elevated positions
  • Occasionally works around odorous and/or hazardous materials. May be required to wear latex gloves
  • Able to work in loud noise environments with hearing protection. May be required to work for short periods of time with respiratory protection
  • Able to travel internationally, up to 25% of the time. Able to work in an open office environment with the possibility of frequent distraction
  • Able to work the hours necessary to support a 24/7 continuous manufacturing operation


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


Novo Nordisk requires all new hires to be fully vaccinated against COVID-19 prior to the first date of employment. As required by applicable law, Novo Nordisk will consider requests for reasonable accommodation.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.