Work Cell Leader - Warehouse

Facility:  Supply Chain and Procurement

Clayton, NC, US

About the Department

At Novo Nordisk, we want to make a difference. For nearly 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world.


In Clayton, NC, we now operate two adjacent pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. 

Our Clayton, NC Injectable Finished Products (IFP) facility is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. When you work at IFP, you’ll join a global network of manufacturing professionals focused on several key, final production processes, including sterile formulation, filling, inspection, device assembly and packaging.


At IFP, our employees are passionate about what they do, knowing their work makes a difference to millions of people who rely on our products every day. After all, producing medicines is a special responsibility.


Join Team Novo Nordisk and help us make what matters.


Position Purpose

Leads the day to day activities of Material Support personnel in accordance with the Novo Nordisk Way.  Work Cell Leaders (WCLs) will focus on:

  1. Ensuring the safe & effective operation of the material handling function within the warehouse organization while maintaining a high level of focus on Quality. Aiding in continuous through put of materials.  Coordinating with oncoming shift Work Cell Leader on the day to day turnover workload
  2. Ensuring plant systems are compliant with applicable regulations. Working closely with manufacturing to ensure production schedules are met to prevent line downtime



Support the site production plan through coordinating the timely & accurate issuance, return & transfer of semi-finished & finished product, components, label control material, systems & production-related materials.

  • Lead & coach continuous improvement activities within the Material Handling operations
  • Enforce all safety & environmental requirements in the performance of duties
  • Help facilitate a productive, engaging & safe working environment
  • Set up next team for success
  • Communicate to next team via updating of performance boards & generation of daily turnover
  • Participate in process improvement initiatives, such as PS@Shopfloor
  • Coordinate material staging activities, scheduled by Logistics & requested by production
  • Serve as primary contact for the warehouse shift operation
  • Schedule shift resources, to include breaks, lunches & other activities
  • Address any safety, quality, & staffing or personnel issues & escalate to Manager, if necessary
  • Monitor performance & completion of training to assure the competency level of shift team members; ensure team members are trained to the standard
  • Provide performance review input for shift team members as required by Manager
  • Spend 25 - 50% of time operating as a Material Handler in the process
  • Utilize NNTZW to monitor or adjust product temperature as required
  • Possess BMS access to respond, acknowledge & answer temperature excursions in cold rooms
  • Manage sample pulling process for work cell team of Finished packaging, assembled pens & test kits for Aseptic Production
  • Other accountabilities, as assigned


Plant Systems Compliance

  • Ensure site compliance with cGMPs, ISO standards & corporate & local SOPs
  • Leading & coordinating day to day activities to meet KPI & customer requirements
  • Develop & implement metrics for Material Handling process improvements with the Operations Area Specialists
  • Coaching & development of Material Handling team members
  • Proven ability to motivate & lead people
  • Ensure tracking & reporting of relevant KPI’s
  • Lead investigations & root-cause analysis using Systematic Problem Solving
  • Knowledge & experience in all Material Handling activities
  • Manage Material Handling Board updates
  • Workload Balancing
  • Write, review & approve SOPs, etc.
  • Perform Process Confirmations of Material Handling activities
  • Certified 4P Trainer
  • Coordination of Put-Aways & material flow from docks
  • Super User of PASX & SAP


Required Qualifications

High school graduate or equivalent. AA/AS/AAS degree in related field preferred.


Desired Qualifications

  • Minimum of 2 years of experience in a warehouse environment, FDA regulated preferred
  • Leadership experience preferred
  • Experienced with participating in problem solving activities (e.g. cLEAN® 1-Star)
  • Qualified to perform warehouse shift operator activities in general warehouse, label control & cold storage
  • Ability to read, write & understand complicated product documentation & standard operating procedures with attention to detail
  • Computer competencies required include basic Microsoft knowledge: Outlook, Power Point & Word
  • Experience with a computerized inventory system such as SAP a plus
  • Experience with planning & organizing, managing priorities & checking results
  • Revising the work plan to meet daily work plan targets
  • Demonstrates a systematic approach to problem solving & troubleshooting
  • Supports & actively participates in event response activities for the process
  • Documents problems & works to bring them rapidly to solution


Physical & Other Requirements

  • Ability to lift up to 60 lbs. with assistance
  • Ability to work in cold environments for extended periods of time
  • Ability to work in confined spaces & near operating equipment
  • Corrected vision to 20/30
  • Ability to work hours necessary to support production
  • Ability to work in high places
  • Ability to accurately judge depth from at least 16 feet
  • Ability to stand on feet up to 12 hours or longer, day or night
  • Ability to work in loud noise environments with hearing protection


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


Novo Nordisk requires all new hires to be fully vaccinated against COVID-19 prior to the first date of employment. As required by applicable law, Novo Nordisk will consider requests for reasonable accommodation.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.