Shift Manager, Operations API (Fermentation)

Facility:  Manufacturing

Clayton, NC, US

About the Department                                                                                                                                             

At Novo Nordisk, we want to make a difference. For nearly 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world. Working at our Diabetes Active Pharmaceutical Ingredient (DAPI) manufacturing facility, you will help meet the growing demand for our treatments. Novo Nordisk expects to double production of diabetes and obesity products over the next decade; we have recently completed construction of a 825,000 sq. ft diabetes Active Pharmaceutical Ingredient (API) plant in Clayton, NC. Our new API facility houses the fermentation, recovery and purification of GLP1 ingredients for Novo Nordisk’s innovative oral products. Here, you will work with the best manufacturing professionals in the industry. Are you ready for a life-changing career?

Position Purpose

Responsible for facilitating project execution in general & project controls in particular. Lead tactical & long-term production processes & strategic activities to drive project & operational deliverables. Contribute to a positive, constructive & ambitious work environment in the department as well as on the team. Manage operational aspects of the project to include cost, quality & schedule requirements. Build & maintain the operations team. Lead activities to drive operational performance & process/technical improvements. Maintain standardization on the team. Ensure engagement, motivation & development of employees on the team.



  • Drive a safe workplace culture, ensuring safety & environmental requirements are met
  • Ensure robust processes are in place to exceed all quality objectives, specifications & requirements
  • Drive project performance on the shift to meet business & stakeholder needs
  • Eliminate issues & build simplicity into the processes
  • Alignment of process activities with lead time targets
  • Set direction based on site goals
  • Drive process performance to meet business & customer needs
  • Drive operational standardization & collaboration with other shift teams
  • Operate the process in a cLEAN® way
  • Manage people issues for shift team members (personnel issues, hire/fire, vacation planning, etc.)
  • Coach, develop & engage direct reports, focusing on the NNWay essentials
  • Integrate quality & business ethics into decisions
  • Process confirm project & process standards
  • Other accountabilities as assigned


Required Qualifications

BA/BS degree or industry equivalent education & experience.


Desired Qualifications

  • Minimum of five (5) years of leadership/management/supervisory experience (direct or indirect), with a preference toward pharmaceutical industries
  • Knowledgeable in API processes. Experience driving process improvements/design using systematic methodologies. Lean & Six Sigma strongly preferred. Strong business understanding. Ability to read, write and understand complicated product documentation and standard operating procedures with attention to detail
  • Proven expertise in mentoring & staff development, change management, planning & organizing, managing execution & revising work plans for complex issues addressed by cross functional teams


Physical & Other Requirements

  • Able to move equipment and/or supplies weighing up to 50 pounds within the facility
  • Able to routinely operate and inspect manufacturing equipment using hands
  • Able to remain in a stationary position up to 100% of the time
  • Able to constantly position oneself to transfer materials within manufacturing environment
  • Able to frequently move about the building to access other personnel and operational areas
  • Able to move throughout the facility to interact with other employees in the normal office & manufacturing environment
  • Corrected vision to 20/30 and/or ability to pass vision screening assessment necessary to procure motorized vehicle license
  • Able to ascend/descend a ladder to service equipment
  • Able to work atop elevated positions at heights
  • Able to secure a motorized vehicle license and operate motorized equipment
  • Able to work around odorous and/or hazardous materials
  • Able to perform critical job functions in extremely cold work environments
  • Able to work around mechanical equipment
  • Able to work hours as needed to support production including on call, some evenings and/or weekends
  • Able to work within confined spaces for inspection, repair, and maintenance of equipment
  • Able to work in loud noise environments with hearing protection
  • Able to work in & around an active construction site during project phase
  • Able to travel internationally occasionally
  • Able to attain clean room gowning certification



At this time, Novo Nordisk is not currently hiring individuals for this position who now or in the future would require sponsorship for employment visa status


Novo Nordisk is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.