Senior Metrology Technician API

Facility:  Manufacturing

Clayton, NC, US

About the Department                                                                                                                                             

At Novo Nordisk, we want to make a difference. For nearly 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world. Working at our Diabetes Active Pharmaceutical Ingredient (DAPI) manufacturing facility, you will help meet the growing demand for our treatments. Novo Nordisk expects to double production of diabetes and obesity products over the next decade; we have recently completed construction of a 825,000 sq. ft diabetes Active Pharmaceutical Ingredient (API) plant in Clayton, NC. Our new API facility houses the fermentation, recovery and purification of GLP1 ingredients for Novo Nordisk’s innovative oral products. Here, you will work with the best manufacturing professionals in the industry. Are you ready for a life-changing career?

Position Purpose

Improve & support the safe & effective completion of calibrations. Support troubleshooting, problem solving & project implementation for measuring equipment site-wide. Ensure compliance with cGMPs as well as local & corporate requirements for calibration compliance.



  • Advanced Calibration Accountabilities
    • Leads, conducts & participates in systematic problem solving. Supports cross-functional investigations in all customer areas
    • Evaluates measuring equipment performance & effectiveness of tasks & frequencies. Responds to potential issues
    • Reviews documentation for accuracy & completeness & performs Technical Completion (TECO) of work orders in SAP
    • Owns continuous improvement & equipment reliability plans. Provides coaching & support to metrology technicians & process owners for measuring equipment. Owns Change Requests (CRs) & CR actions as assigned
    • Accurately performs complex mathematical formulas relating to calibrations
    • Writes procedures & SOPs for performing calibrations & repairs on measuring equipment in the production & utility areas
    • Designs/Redesigns/Evaluates/Optimizes metrology systems & equipment
    • Supports and/or executes engineering studies & qualification testing for measuring equipment
    • Performs complex calibrations in the areas of temperature, pressure, conductivity, humidity, pH, TOC, flow, mass & frequency
    • Maintains critical metrology standards, equipment & tools
    • Attains & maintains required site operation & safety certifications. Maintains training qualifications on time
  • Planning & Quality Accountabilities
    • Supports Metrology Supervisor & Planning Department in planning for completion of calibrations
    • Reviews & approves calibration documentation for accuracy & completeness
    • Identifies & handles deviations & failure investigations per proper procedures. Supports process owners & Metrology Specialist in investigations. Owns investigations & CAPAs as assigned
  • Standardization & Continuous Improvement Accountabilities
    • Develops work packages & creates plans to support metrology technicians to include required documents, parts & specialized tools or equipment
    • Leads calibration activities as scheduled, supported by the Supervisor. Prioritizes & leads unplanned calibration activities based on business need
    • Process confirms calibration activities are performed per standards
    • Supports Metrology Specialists in developing new or improved calibration methods & procedures
    • Ensures team members are trained to the standard. Monitors performance to assure the competency level of work cell team members
  • Other Accountabilities
    • Addresses safety, quality, staffing, or personnel issues & escalates to Supervisor if necessary
    • Owns KPI’s or contributes to KPI reporting
    • Provides performance review input for work cell team members as requested by Supervisor
    • Performs the tasks of Metrology Supervisor under the direction of the Supervisor as assigned
    • Other accountabilities as assigned


Required Qualifications

  • Associates Degree in relevant field or equivalent military or industrial training which includes a thorough understanding of calibration, instrumentation & control systems
  • Proficiency in the following areas: Metrology, Calibration, Instrumentation & Controls, Electro-Mechanical systems & Electronics
  • Calibration of process & utility instrumentation & calibration field standards
  • Experience using electronic calibration management systems such as SAP, Blue Mountain RAM, ProCal, MAXIMO, etc.
  • Able to read & apply schematics, wiring diagrams & other technical documents
  • Computer literate with working knowledge of Microsoft Office applications
  • Documents problems thoroughly & accurately & brings them rapidly to solution


Desired Qualifications

  • 5-10 years relevant metrology/calibration work experience in pharmaceutical or other highly regulated industries
  • Demonstrates a high level of organization in task management
  • Demonstrates logical planning for task execution & follow-up
  • Demonstrates a systematic approach to problem solving & troubleshooting


Physical & Other Requirements

  • Able to move equipment and/or supplies weighing up to 50 pounds within the facility
  • Able to routinely operate & inspect manufacturing equipment using hands
  • Able to be on feet for up to a 12 hour shift
  • Able to transfer materials within manufacturing environment. Frequently moves about the building to access other personnel & operational areas
  • Corrected Vision to 20/30 and/or ability to pass vision screening assessment necessary to procure motorized vehicle license
  • Able to ascend/descend a ladder to service equipment. Works atop elevated positions at heights
  • Able to secure a motorized vehicle license & operate a motorized
  • Able to work around odorous and/or hazardous materials
  • Able to perform critical job functions in extremely cold work environments & work in outdoor weather conditions
  • Able to work within confined spaces for inspection, repair & maintenance of equipment
  • Able to work in loud noise environments with hearing protection                                                                                                                  At this time, Novo Nordisk is not currently hiring individuals for this position who now or in the future would require sponsorship for employment visa status


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


Novo Nordisk is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.