Process Professional I- Business Support

About the Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains.  Our legacy Injectable Finished Products (IFP) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At IFP, you’ll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 12 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career.  Are you ready to realize your potential?  Join Team Novo Nordisk and help us make what matters.
 

The Position

Support people, equipment and processes for our operations areas to meet business and regulatory requirements. Provide process solutions for routine to moderate complexity issues. Support training for junior team members.

Relationships

Manager.

Essential Functions

• Local investigator regarding customer complaints directed towards PPM suppliers.
• Complete local investigations as the BS investigator
• Work with production and QA to provide in depth deviation investigations and root cause analysis
• Drive continuous improvements via Lean tools
• Provide training on process and procedure changes
• Identify and implement process needs and improvement opportunities for routine to moderate complexity issues
• Responsible for collection of data for periodic reviews and reporting
• Follow all safety & environmental requirements in the performance of duties
• Other accountabilities, as assigned

Physical Requirements

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 20% of the time (% can change on a case-by-case basis based on the role).

Qualifications

• Bachelor’s degree (engineering, technology or related field of study preferred) from an accredited university required
  • May consider an Associate’s degree from an accredited university with a minimum of two (2) years of manufacturing experience required
  • May consider a High School Diploma (GED) with a minimum four (4) years of manufacturing experience required
• Minimum of three (3) years of manufacturing experience preferred, preferably in a pharmaceutical manufacturing environment
• Excellent written communication skills required
• GMP knowledge required
• Basic investigation and systematic problem-solving experience required
• Manufacturing experience preferred
• General knowledge of change control and Quality Management System (QMS) systems preferred
• Relevant electronic manufacturing system experience preferred (ex: SAP, PAS-X, etc)
• Demonstrated knowledge of adult learning methodologies and ability to use multiple methods to train others preferred
• Exposure to regulatory audits/inspections a plus

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.