Manager, Shipping & Logistics (Automated Warehouse)

About the Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At PS AM, you’ll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance 
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career.  Are you ready to realize your potential?  Join Team Novo Nordisk and help us make what matters.
 

The Position

Manage Shipping & Logistics Teams, including planning & import/export activities within Novo Nordisk's IFP Clayton facility with an emphasis on timeliness & accuracy, continual improvement & compliance to cGMPs.

Relationships

Reports to Manager

Essential Functions

• Manage shipments of NN finished goods & bulk to NN affiliates & external customers
• Manage scheduling of outgoing shipments with couriers / transport companies
• Oversee international shipments, including import and export compliance activities
• Manage distribution related risks and develop mitigation plans
• Oversee classification of all entries into US from Broker for filling information for NNPILP
• Oversee and maintain permits to include executing permit renewals, and review power of attorney with brokers
• Maintain & develop department procedures / SOP’s according to cGMP’s
• Develop / track internal metrics to measure department performance
• Manage implementation of corporate initiatives for the Shipping & Receiving area responsibilities
• Improve customers feedback through frequent communication with internal & external customers
• Implement PS Production System elements, through continuous improvements in accordance with the NNWay
• Coach & mentor direct reports including Shipping & Receiving Operators, & Logistic Specialists (personnel development, reviewing / evaluating / improving performance, etc.)
• Support Product transfers, new Product entries & Product launches to support market demand
• Implement LEAN in the shipping, receiving & logistic functions, show a LEAN mindset
• Follow all safety & environmental requirements in the performance of duties
• Other accountabilities, as assigned

Physical Requirements

May move equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. May be required to be on your feet for up to a 12 hour shift. May required corrected vision to 20/20 or 20/25 based on role. May require colour vision based on role. May require the ability to work in loud noise environments with hearing protections.

Development of People

Supervisory. Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, and that interim reviews are held so that their work is focused on those priorities, and they understand their level of accountability for results and the measurement process. Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility. Manage the application and communication of all Novo Nordisk policies, procedures, and Novo Nordisk Way.

Qualifications

• Bachelor’s degree in supply chain, Business, or related field of study from an accredited university required or equivalent combination of education and experience
  • May consider an associate’s degree in supply chain and/or Logistics or relevant field of study from an accredited university with seven (7) years of relevant supply chain experience required
  • May consider a High School Diploma or equivalent with a minimum of nine (9) years of experience in progressive warehouse/production support (Supply Chain and/or Logistics)
• Minimum of five (5) years of equivalent experience of increasingly progressive warehouse/production support experience (Shipping/Receiving & Logistics) required
• Minimum of three (3) years of production/production support supervisory experience, preferably in the pharmaceutical industry required
• Proven process improvement & problem-solving skills preferred
• Project Management experience preferred
• Professional import / export experience (e.g., certified freight forwarder) preferred
• Excellent verbal & written communication skills; good presentation skills required
• Experience with ERP/MRP systems required (SAP) required
• Proven process improvement & problem-solving skills (Green Belt certification preferred)
• Kanban / Lean manufacturing experience preferred
• Knowledge of cGMP & FDA regulations preferred
• Ability to develop & manage action plans to achieve targets required

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.