Maintenance Technician I - Technical Support - FP - Days

About the Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains.  Our legacy Injectable Finished Products (IFP) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At IFP, you’ll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 12 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career.  Are you ready to realize your potential?  Join Team Novo Nordisk and help us make what matters.
 

The Position

Improve systems & equipment reliability in assigned process area, reduce system/equipment downtime associated with assigned process & support operation of assigned process.

Relationships

Manager/Supervisor Technical Support.

Essential Functions

• Work in a safe & environmentally responsible way
• Actively improve performance & reliability of process equipment
• Restore function to equipment in an effective & technically correct manner
• Actively lead Event Response
• Plan & Perform corrective & preventative maintenance on assigned process
• Monitor performance & trends & provides action plans for assigned process(s)
• Support & implement system/equipment reliability improvement projects
• Support & assist in training & coaching of process operations
• Record & review maintenance & repair data in BPR’s & associated forms
• Review & coach the use of SAP to include Work Order oversight & completion
• Other accountabilities, as assigned

Physical Requirements

Moves equipment &/or supplies weighing up to 33 pounds within the facility using various body positions. Routinely operates & inspects manufacturing equipment using hands. Ability to be on feet for up to a 12-hour shift. May require corrected vision to 20/25 based on role. May require color vision based on role. Occasionally ascends/descends a ladder. May be required to work at elevated heights. Occasionally works around odorous &/or hazardous materials. May be required to wear latex gloves. Occasionally performs critical job functions in extremely cold work environments. Occasionally positions oneself within confined spaces for inspection, repair & maintenance of equipment. Ability to work in loud noise environments with hearing protection. Occasionally works in outdoor weather conditions. Able to pass a driving exam for powered industrial trucks. Does not require a valid drivers license.

Qualifications

• Education:
  • AA/AS/AAS degree in relevant field, or equivalent military training or industrial training (which includes a thorough understanding of mechanical, electrical & control systems) required
• Experience:
  • Minimum of three (3) years of relevant work experience required

• Knowledgeable in the following systems:
  • Compressed Air, Electro-Mechanical controls, Electrical, Mechanical, Instrumentation & robotics preferred
  • Ability & experience with automated records systems such as SAP, schematics, wiring diagrams & other technical documents preferred
  • Computer literacy preferred
  • Knowledge & application experience of various troubleshooting strategies preferred
• Organization/Planning:
  • Support planning & execution of process functions & lead coordination of planned & corrective maintenance activities to ensure successful process performance preferred

• Leadership:
  • Builds strong working relationships. Ability to lead task & project teams. Ability to manage a changing work environment with constant changing requirements preferred
  • Participative/Supporting/Coaching:  Actively participates in team activities, supports ideas/actions of others & uses appreciative feedback style to coach others in how to “make their idea even better” preferred
• Agility:
  • Quickly flexes to changes in responsibilities & business needs with grace & ease preferred

• Teaming:
  • Demonstrates behaviors consistent with “for me to win the team must win” beliefs preferred
• Appreciative:
  • Demonstrates appreciative feedback style. Appreciates other team members & their contributions toward assuring the process team wins preferred

• Customer/Results Driven:
  • Understands who the customer (internal/external) is, understands the customers’ requirements, prioritizes work & develops processes that support the customers’ needs preferred
• Fact Based Decision Making:
  • Demonstrates a disciplined approach to problem solving that is based on data & facts & is consistent with vision/business goals & values preferred

• Personally Accountable
  • Owns the results of individual actions & team’s activities. Models the Novo Nordisk way preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.