Logistics Area Specialist I

Facility:  Supply Chain and Procurement

Clayton, NC, US

About the Department   

At Novo Nordisk, we want to make a difference. For nearly 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on life-changing careers, and the opportunity to help improve the quality of life for millions of people around the world. 
In Clayton, NC, we now operate two adjacent pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains.  
Our Clayton, NC Diabetes Finished Products (DFP) facility is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. When you work at DFP, you’ll join a global network of manufacturing professionals focused on several key, final production processes, including sterile formulation, filling, inspection, device assembly and packaging. 
At DFP, our employees are passionate about what they do, knowing their work makes a difference to millions of people who rely on our products every day. After all, producing medicines is a special responsibility. 
Join Team Novo Nordisk and help us make what matters.


Position Purpose

Serve as key member of warehouse, with a focus in shipping & logistics. Drive stakeholder management through process improvements & data analytics. This position is responsible for the communication with the 4PL partner, freight forwarders, customers, & planners.



  • Acts as a process advocate, coordinating daily schedule with work cell leaders & support groups to remove barriers & enabling the process to run optimally
  • Coordinate & execute shipments of NN finished goods to NN affiliates & external customers
  • Generate & process shipping documentation
  • Coordinate shipment planning with Kuehne & Nagel (4PL partner)
  • Monitor team inboxes (4PL/other)
  • Coordinate between warehouses & freight forwarders
  • Stakeholder Management
    • As the position involves contact with numerous internal & external stakeholders, clear, precise, & polite communication is essential
    • Regular meetings are held with key stakeholders to ensure a good relation
    • Continuously communicate with stakeholders to ensure optimal handling & prioritization of shipments
    • Ask stakeholders for feedback to develop our processes
  • Process Improvements
    • Challenge & optimize existing shipping processes through a data-based approach
    • Drive projects to (re)define processes
    • Implements process improvements (including new processes that are driven locally & on a corporate level)
  • Responsible for investigation & solution of quality problems in warehouse such as: unscheduled events, deviations, temperature deviations, etc.
  • Resolves/elevates issues on systems such as e-time, SAP & Pas-X
  • Observes & enforces all safety & environmental requirements
  • Ensure compliance with training programs (ISOtrain/EduNeering) & confirm process
  • Actively communicates corrective actions from investigations & confirms with all team members
  • Perform periodic assessment of compliance (audit readiness)
  • Development/documentation of standard processes
  • Other accountabilities, as assigned


Required Qualifications

  • BA/BS degree, or an equivalent combination of education & industry experience
  • Minimum five (5) years of manufacturing or logistics experience, preferably in a pharmaceutical environment


Desired Qualifications

  • Project Management experience
  • Experience using Lean/Six Sigma methodologies & achieving sustainable process improvements
  • Knowledge of US, EU regulations & guidelines, & application of GMP’s
  • Demonstrates knowledge of adult learning methodologies & can use multiple methods to train & coach others
  • Ability to communicate technical information clearly in writing & presentations
  • Computer expertise in the following applications: MS Word, Outlook, Excel, PowerPoint, Access, SAP & novoGlow
  • Demonstrated experience in practical problem solving & process improvement methods
  • Experience planning, organizing, managing execution, checking results, & revising work plans
  • Strong communication skills across multiple organizational levels


Physical & Other Requirements

  • Occasionally ascends\descends a ladder to service equipment. Works atop elevated positions at heights
  • Occasionally works around odorous &\or hazardous materials
  • Occasionally performs critical job functions in extremely cold work environments
  • Occasionally positions self within confined spaces for inspection, repair & maintenance of equipment
  • Ability to work in loud noise environments with hearing protection
  • Ability to move throughout the facility in the performance of duties in proximity of process equipment & areas
  • Ability to work the hours necessary to support a 24/7 continuous manufacturing operation
  • Ability to travel domestically & internationally, up to 10% of the time
  • Novo Nordisk requires all employees to be fully vaccinated with a COVID-19 vaccine by December 8, 2021.  As required by applicable law, Novo Nordisk will consider requests for reasonable accommodation for those unable to be vaccinated. You will be required to upload an image of your COVID-19 vaccine card at the time of hire and/or on your first day of employment.


At this time, Novo Nordisk is not currently hiring individuals for this position who now or in the future would require sponsorship for employment visa status



We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


Novo Nordisk is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.