Business Support Coordinator - DPM US

About the Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At PS AM, you’ll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance 
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career.  Are you ready to realize your potential?  Join Team Novo Nordisk and help us make what matters.
 

The Position

Perform administrative, clerical & process support for the Associate VP of Business Support, DPM US. Assist the leadership team in document control, scheduling, meeting logistics, social activities, travel coordination, presentation development, onboarding & KPI tracking.  Work independently on projects under the general direction of the Assoc VP or other management team members. Drive various ad hoc projects and activities independently.

Relationships

Reports to Associate VP, Business Support – DPM US.

Essential Functions

• Provide professional administrative support to Assoc VP, Business Support with minimal supervision
• Support DPM US BS Leadership team in a professional, positive manner, upholding a strict level of confidentiality & exceptional interpersonal skills
• Support the execution of departmental projects related to employee engagement, travel guidelines, and spending practices by coordinating workflow activities, tracking timelines and deliverables, and supporting adherence to agreed scope and budget parameters, under the direction of project or department leadership. Coordinate internal and external resources as needed
• Oversight of project flow process, through origination to completion within the defined scope, cost & time constraints
• Manage leader(s)’ calendars and schedules by prioritizing meetings, resolving scheduling conflicts, anticipating needs, and coordinating internal and external meetings
• Prepare, create, and edit presentations, reports, dashboards, and departmental metrics using tools such as Word, Excel, PowerPoint, SharePoint, and Teams
• Collect, analyze, and organize data to support departmental reporting, project updates, and visual dashboards for leadership review
• Plan, coordinate, and execute internal and external meetings, off site events, and virtual sessions, including agendas, logistics, materials, catering, and documentation of outcomes and follow up actions
• Serve as a professional point of contact for internal and external stakeholders, responding to inquiries, resolving routine issues, and routing matters as appropriate
• Prepare & submit expense reports on behalf of supported leader(s) or department in compliance with company policies
• Manage & coordinate complex travel arrangements & itineraries, ensuring flights, accommodations, ground &/or rental transportation are completed timely and in compliance with company travel policy
• Support the DPM US Business Support team with tasks & planning social activities as needed
• Support New Hire Onboarding activities for newly hired DPM US Business Support employees, to include contingent workers: ensuring initials have been assigned to support system access requests, set-up of workspace (desk, phone, required IT equipment), welcoming new employee/contingent worker & other related support as needed
• Order & maintain supplies needed to support the department
• Establish & maintain 5S standards for documentation, admin & storage areas
• Drive and coordinate multiple ad hoc projects and activities concurrently
• Support departmental communications and internal media initiatives as requested
• Identify and support the implementation of administrative, spending, and employee engagement process improvements, and update standards and supporting documentation as needed
• Follow all safety & environmental requirements in the performance of duties
• Other accountabilities, as assigned

Physical Requirements

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time. (% can change on a case-by-case basis based on the role.)

Qualifications

• Bachelor’s degree in Business Administration, Finance or related field from an accredited university with four (4) years of administrative support experience, required; preferably in a pharmaceutical manufacturing environment
• In lieu of Bachelor’s degree, may consider Associate’s degree in Business Administration, Finance or related field from an accredited college or university with six (6) years of administrative support experience required; preferably in a pharmaceutical manufacturing environment
• Ability to problem-solve & navigate complex assignments preferred
• Strong knowledge & experience using Microsoft Office applications including Word, Excel, PowerPoint & Outlook required
• Proven stakeholder management and cross functional collaboration skills required
• Demonstrates excellent organizational & planning skills with a high level of attention to detail required

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.