Veeva CRM Analyst

Position for Novo Nordisk GBS Mexico
Are you an experienced Veeva CRM Analyst looking for a new opportunity? Do you have a strong background in Salesforce platform and a passion for delivering high-quality solutions? If so, we have the perfect role for you! Join our Veeva CRM Team at Novo Nordisk and be part of a dynamic and innovative department. Apply today for a life-changing career.

Join Novo Nordisk for a life-changing career establishing and developing a world-class Global Business Service Centre in Mexico City.

This will impact millions of people living with a chronic disease like diabetes and obesity. It will also impact your professional and personal development through offering you the unique chance to pioneer and build an agile unit offering vital business support to the Americas. Get to know us better by visiting our website.

Position Description
As a Veeva CRM Analyst at Novo Nordisk, you will:

• Design, build, and configure Veeva application to meet business requirements and support reported user issues.
• Coordinate with vendors for Veeva implementation and configuration related changes.
• Configure and customize Salesforce (SFDC) platform, including security settings, approval process, workflow/process builders, group/sharing management, user accesses, reports, and dashboards.
• Perform data migration using Apex Data-Loader, Workbench, and Inspector.
• Manage environments, including package configuration and deployment, sandbox management, and synchronization.
• Coordinate vendor management tasks, ensuring due diligence, risk assessment, and monitoring are accomplished. Track, measure, report, and evaluate vendor performance, as well as troubleshoot vendor problems and present solutions to management

Required Qualifications
To be successful in this role, you should have the following qualifications:

• A Bachelor's Degree in Information Technology or Computer Science and Engineering.
• At least 5 years of experience working with the front-end Salesforce platform. Background in the life science, healthcare, or pharmaceutical industry is strongly preferred.
• Experience working with Veeva Vault CRM is a plus.
• Strong knowledge and experience in sandbox management, including post-refresh activities and maintenance.
• Salesforce Lightning and Einstein Analytics (Tableau CRM) setup experience. User license management experience.
• Fluent in English.

About the department
The Veeva CRM Team is a global team responsible for managing and supporting the Veeva CRM applications that play a critical role in our organization's sales and customer relationship management processes. As part of our team, you will have the opportunity to collaborate with colleagues from around the world and contribute to the success of our global operations.

Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.

Contact
To complete your application, click on "Apply now", attach your CV in English and follow the instructions.

Deadline
Please apply before May 2nd , 2024

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.