Patient Support Program Manager

Category:  Marketing and Market Access

Ciudad de México, Ciudad de México, MX

   Patient Support Program Manager


We are a global company with more than 45,000 employees worldwide. Our purpose is to drive change to defeat diabetes and other serious chronic diseases, such as obesity, and rare blood and endocrine disorders. We do so by pioneering scientific breakthroughs, expanding access to our medicines and working to prevent and ultimately cure the disease.

The Latin America Region is based in São Paulo. We are one of the 7 regions that are part of the International Operations in Novo Nordisk formed by 4 affiliates and 2 clusters.


We invite you to join Novo Nordisk México, a successful affiliate and market leader that is focused on improving the quality of the life of people with Diabetes, Obesity, Hemophilia and Growth Hormone Disorders.


The position:

The Patient Support Program Manager is responsible for executing and supporting strategies related to value-added services to patients. It collaborates with the Market Access, Biopharma and Public Affairs areas to propose and promote actions that can improve the treatment conditions of patients living with hemophilia. Responsible for implementing home delivery programs in the different institutions that require it and creates, together with them, educational programs that contribute to patient adherence to their treatment.



  • Design and implement a home delivery program for haemophilia.
  • Establishes contact with the authorities of the interested hospitals to start their incorporation into the program.
  • Participates in the design and implementation of Biopharma strategies.
  • Strong business relationships with relevant stakeholders.



  • Bachelor of Health or Administrative Sciences.
  • Desirable specialization in the treatment and management of chronic diseases.
  • Experience in Patient Support Programs.
  • Experience in managing and organizing teams.
  • High level of English language, read, written and conversation.
  • Leading & coaching people skills.


Working at Novo Nordisk

At Novo Nordisk we recognise that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and the communities we operate in.


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. We are happy to discuss flexible working, depending on the role and subject to business needs.



June 23rd 2021


Millions rely on us

To work for Novo Nordisk you will need the skills, dedication and ambition to change lives for the better for millions of patients living with diabetes and other chronic diseases. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development.