IT Systems Administrator - GBS

Are you a versatile and hands-on IT professional? Do you have a broad technical background and a strong foundation in IT service management and Infrastructure? If so, we have an exciting opportunity for you to join our team at Novo Nordisk. As an IT Systems Administrator, you will play a crucial role in managing various IT services and systems, ensuring optimal performance, reliability, and security. If you are proactive, detail-oriented, and thrive in a fast-paced environment, read on and apply today for a life-changing career.

Join Novo Nordisk for a life-changing career establishing and developing a world-class Global Business Service Centre in Mexico City.

This will impact millions of people living with a chronic disease like diabetes and obesity. It will also impact your professional and personal development through offering you the unique chance to pioneer and build an agile unit offering vital business support to the Americas. Get to know us better by visiting our website.

The Position 

As an IT Systems Administrator, you will oversee the administration of IT systems, ensuring optimal performance, reliability, and security. Along with that you will manage licensing and service administration, ensuring compliance with vendor agreements and contractual obligations and Act as the owner of specific systems or services, maintaining their functionality and efficiency. Other responsibilities will include:

• Manage and maintain IT infrastructure, including servers, networks, and cloud services. Coordinate the quotation, procurement, and budgeting for IT materials and resources.
• Manage relationships with IT service vendors, ensuring services are delivered according to agreements. Evaluate and adapt vendor concepts and services to meet Novo Nordisk's needs, and negotiate terms as necessary.
• Lead software testing initiatives, ensuring new systems and updates are thoroughly evaluated before implementation. Implement automation solutions to improve service efficiency and reduce manual workload.
• Provide technical support and problem-solving expertise across various IT systems and services. Address and resolve IT incidents, minimizing downtime and impact on business operations.
• Support IT security initiatives, ensuring systems and data are protected in compliance with internal and external standards.

Qualifications

To be successful in this role, you should have the following qualifications:

• Bachelor’s degree in a relevant field (Information technology, Business Administration) · Master of Technology in a relevant field would be preferred.
• 5 years of proven experience in system administration, IT service management, and infrastructure management.
• Good exposure to IT specific applications related to Security or Infrastructure is required. Strong technical skills in managing IT systems, including experience with platforms like Tenable, VMware, Azure, and Splunk.
• Hands-on experience in managing ITIL / Agile Process in Service delivery.
• Experience managing costs, licenses, and support for vendors and technologies such as CyberArk, Splunk, Tenable, AWS, Azure, Microsoft, HP, Dell, vmWare, is desirable Redhat.
• Advanced level of English and Spanish is required.

About the department

The IT Systems Administrator role is part of the Global Information Security department at Novo Nordisk. Our department is responsible for managing and performing work associated with the analysis, design, implementation, operation, deployment, and support of the organization's information technology resources, telecommunication systems, and software/database products. We work closely with internal staff, outsourcing staff, and consultants to ensure the security and integrity of our IT systems and services. As a member of our team, you will have the opportunity to contribute to the development and maintenance of IT systems and services, while also ensuring compliance with relevant regulations and standards.

Working at Novo Nordisk

Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world, and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 64,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we're working toward something bigger than ourselves, and it's a collective effort. Join us! Together, we go further. Together, we're life changing.

Contact

To complete your application, please click in "Apply now" attach your CV and follow de instructions. For more information, please follow us on LinkedIn: Novo Nordisk: About | LinkedIn

Deadline

Apply before December 5th.
 

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.