MSL Manager, Diabetes

Category:  Clinical Development and Medical

Chiyoda, Tokyo, JP


Are you an experienced medical professional and passionate about Medical Affairs? Does being part of a growing, yet dynamic environment excite you? Are you adept in implementing the medical affairs strategy in the country? Apply now with your latest profile and you may be our new MSL manager, Diabetes.


About The Department

This position provides field leadership, coaching, mentoring and management for the Medical Science Liaisons (MSLs), and develops and implements field-based strategies consistent with the overall Medical Affairs Strategy and strategic imperatives. Leads the MSL efforts in: optimally manage NNPL relations with key opinion leaders (KOLs) and other key healthcare professionals (HCPs) to ensure strong scientific understanding of NN products, specifically with the provision of timely and up to date scientific information relevant to Novo Nordisk’s products or research activities; increase awareness and improve competitive positioning of Novo Nordisk Pharma Limited (NNPL)’s products.


The Position

Ensure personal and professional development of the MSL team; and ensure coordination and cooperation between the MSL team, the MSL Supervising Group Manager (SVM), and other relevant stakeholders. Represents the MSL team internally within the affiliate and in external scientific events, creating business opportunities for the MSL function. Initiate, foster and maintain cross-functional communications and collaboration, ensuring the proper understanding of the MSL roles and responsibilities by cross-functional departments. Accountable for ensuring that the MSLs act in full compliance with all laws, regulations, Business Ethics standards and Novo Nordisk internal policies (SOPs).

  • Lead the MSL efforts to identify and support Key Opinion Leaders (KOLs) in cooperation with relevant stakeholders and consistent with overall Medical Strategies and direction.  Provides medical insights from KOLs/HCPs gathered by MSL and reports to SVM so that he/she can aggregate, analyse and report them to the senior management team and key internal stakeholders. Reviews, evaluates, and channels information to the appropriate NNPL personnel, if needed, and provides timely responses to requests from the MSLs for support of various activities in their respective regions.
  • Acts, and is accountable for others in his/her team acting, in complete and total compliance with all laws, regulations and policies; gives MSLs advice regarding compliance reporting. Ensure MSLs respond to on- and off-label questions from HCPs with highest integrity, compliance, and adherence to legal, regulatory and company guidelines, policies and procedures. Provides mentoring and builds the talents of MSL particularly with respect to knowledge of technical and scientific information, business practices, and communication and motivational skills.
  • Spends adequate field time with direct reports to coach and develop personnel and ensure that unit objectives are being met. Assists direct reports in setting/reviewing annual goals and coaching them on IDPs. Prepares with MSLs for field medical events which are supposed to be initiated by the team: reviewing agendas and decks. Actively manages the field medical team by putting the right people on the right projects, based on their capacity/skill/interest/capability. Communicates NNPL policies, procedures, organizational changes to direct reports and answers team’s questions.
  • In collaboration with Sr. MSL, evaluates field performance of MSLs on site and gives timely and constructive feedback and guidance to them. Assist SVM in planning, executing internal scientific trainings, business meetings etc. for MSLs. Takes a leadership role in coordinating activities at assigned medical and scientific meetings and symposia. Supports MSLs to appropriately coordinate presentation with speakers and ensure the presentation is well aligned with NN strategy.
  • Takes a leadership role in coordinating and resourcing activities, including allocating people resources, speaker training, sales support, and supporting appropriate use of NNPL products. Ensures that direct reports understand the priorities of the business, that their work is focused on those priorities, and that they understand their level of accountability for results and the measurement process.




  • Advanced health care degree or advanced science degree required. Knowledge and understanding of local and corporate compliance and regulatory processes. Intermediate level of English ability, especially on writing and reading required.
  • Working as MSL and experience in therapeutic area (e.g., haematology, diabetes, endocrinology) is preferred.Proven track record of success in team management. Requires self-development, including leadership/personal development, reading latest scientific literature, and keeping up with competitors.
  • Requires someone with a take-charge attitude, works autonomously and strategically with minimal guidance, and adds creativity and value to operations on the responsible area by leading and sharing best practices.
  • Requires the flexibility and foresight to quickly and strategically navigate field medical personnel through a rapidly changing dynamic market space. Requires minimal supervision, the ability to proactively identify, address and resolve team-wide challenges, and be considered a valuable resource to set a leadership example for others.
  • Requires demonstrated ability to establish and strengthen relationships with internal and external customers and the ability to enhance and advance Novo Nordisk’s image and operations. Strong communication/negotiation skills highly required.


Working at Novo Nordisk


At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development, through to manufacturing, marketing and sales – we’re all working to move the needle on patient care.




Please send your CV online (click on Apply and follow the instructions).



We will review your applications as you apply!


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.