Health Outcomes Associate Director (Multiple positions)

Facility:  Clinical Development and Medical

Chicago, IL, US

About the Department                                                                                                                                               

The Clinical, Medical and Regulatory (CMR) department at Novo Nordisk is one of the most diverse and collaborative groups within the organization. From health-care-provider interactions and developing and implementing regulatory strategies with the Food & Drug Administration (FDA) to providing medical education and collecting data to support efficacy and new product development, CMR is involved. The one thing that keeps us all marching to the same beat is our patient-centered focus. At Novo Nordisk, you will help patients around the world. As their needs evolve, so does our challenge to find better and more innovative ways to improve their quality of life. We’re changing lives for a living. Are you ready to make a difference?


The Position

Within Field Medical Affairs (FMA), this position has primary responsibility for clinical Health Economics & Outcomes Research (HEOR) and Value Communication engagement efforts with existing medical customers who specialize in HEOR, population health decision makers in priority accounts, who are using HEOR information and analytics to drive decisions on a system level, HEOR thought leaders embedded within existing accounts, particularly Integrated Delivery Network (IDN) and National Accounts, and HEOR researchers at strategically aligned Centers of Excellence (COE)s.


Primary responsibilities of the role are:

  • Bridging the gap in stakeholder engagement with HEOR Key Opinion Leaders (KOL), particularly in National Accounts and Integrated Delivery Networks
  • Enhancing Value Communication with existing medical customers
  • Facilitating new Real World Evidence (RWE) research opportunities through HEOR Partnerships
  • Improving HEOR training and resources across Field Medical Teams



Maintains a network of external relationships with key HEOR thought leaders, RWE Researchers, Population Health decision makers, and Data Scientists within prioritized National and Regional Payor accounts and Health Systems. Accountable for managing multiple internal relationships (mainly Market Access, Medical Operations, HEOR and Medical Affairs). Serves as a HEOR subject matter expert and primary clinical point of contact for key HEOR thought leaders and influencers in aligned accounts. Position reports to Executive Director, Medical Affairs, Managed Markets.


Essential Functions

  • Administrative Duties
    • Provides monthly reports on scientific leadership activities to Field Director including budget expenditures as directed
    • Records all activities within One Stop Shop (OSS) and all expenses within Concur in accordance with FMA procedures
    • Secures and maintains effective administrative management of strategic national/regional business as well as operational and educational budgets
  • Advocacy & Professional Relationship Development
    • Acts as a scientific resource for health care providers (HCPs) and other Novo Nordisk Inc (NNI) employees, as required
    • Attends and presents at assigned medical and scientific meetings and symposia: a) ensures and maintains thorough knowledge of the latest and current issues and new data pertaining to NNI products; b) develops, establishes and maintains relationships with key HEOR influencers and decision makers; c) conveys appropriate use of NNI products and greater utilization of its services; d) Provides leadership and expertise in the field of HEOR to support internal training and external customer needs
    • Combines account management skills, business acumen, and scientific expertise to enhance value and develop collaborative relationships
    • Demonstrates confidence in managing and developing relationships over time with key customers
    • Establishes and maintains relationships with key HEOR influencers and decision makers and responds to inquiries to establish and/or further the knowledge of NNI products and related topics
    • Establishes the field HEOR engagement plan, in alignment with the Evidence Generation Team, through the identification and cultivation of key relationships and brings forth appropriate collaboration opportunities
    • Gathers customer insight regarding Real World Evidence for NNI and competitor’s products to help inform medical and commercial decision making
    • Maintains a thorough/advanced and detailed working knowledge of NNI, its products, current scientific research and publications associated with HEOR and RWE
    • Manages, prepares and conducts HEOR discussions and presentations as needed, demonstrating an advanced level of confidence with presentation and facilitation skills to a variety of audiences
    • Participates and presents in special Regional and National projects (e.g., team meetings, training, etc.)
    • Understands and adheres to legal and regulatory guidelines of pharmaceutical industry
  • Coordination of Educational Programs
    • Assists Director with planning and delivering RWE/HEOR presentations for internal meetings
    • Facilitates the development of HEOR Symposia and education for health care providers on subjects relevant to NNIs products
  • Demonstrated Leadership
    • Provides expert support, mentorship, and/or training to regional medical liaisons, internal medical affairs personnel, and the greater field medical affairs organization in the area of Managed Markets, and Integrated Health Networks (IHNs) with respect to Health Economics & Outcomes Research (HEOR), as needed
  • Field-Based Clinical Support
    • Communicates HEOR and RWE Partnership strategy to NNI Senior Leadership Teams and Core Medical Teams
    • Establishes and maintains relationships with key HEOR influencers and decision makers and responds to inquiries to establish and/or further the knowledge of NNI products and related topics
    • Develops and presents product and advanced HEOR scientific updates for Formulary presentations upon request
    • Directs and leads clinical engagement efforts on behalf of NNI at key strategic and prioritized accounts
    • Drives the development and implementation of MM strategy in alignment with Medical and Brand strategy
    • Manages and facilitates potential Pharmacoeconomic and Managed Care-initiated studies in the regions and refers requests for research grants from region to The Research Grants Committee or other appropriate in-house committees as directed
    • Manages internal relationships and collaborates and partners with Marketing, MM, HEOR and other FMA teams to develop and implement RWE scientific strategies to optimize NNIs products and development activities in the medical community
    • Provides advanced HEOR scientific leadership and Scientific Value Communication for marketed products and development projects within aligned accounts
    • Provides advanced HEOR scientific leadership and Scientific Value Communication for marketed products and development projects within aligned accounts
    • Provides advanced scientific leadership for strategic Population Health Decision Makers and Health Economics consultants and advisory board activities
    • Works collaboratively with the Senior Management of Managed Markets, Diabetes, Obesity, and Senior Management of Health Economics to identify, manage, and coordinate clinical HEOR support needs within aligned accounts
  • Insurance Reimbursement & Coverage Projects
    • Designs, develops, and delivers advanced HEOR and scientific Value Communication to individuals and groups of strategic importance to Novo Nordisk as requested
    • Develops and delivers advanced HEOR scientific information to formulary decision makers using approved materials upon request
  • Strategy & Protocol Development
    • Develops, maintains, and executes medical account plans for assigned accounts, focusing on key HEOR and Population Health influencers
    • Identifies, develops, and implements projects that align key HEOR clinical decision makers interests with those of NNI


Physical Requirements

50-75% overnight travel required. Home based role, individual can live anywhere in the United States. Novo Nordisk requires all employees, both Field and Office-based, to be fully vaccinated with a COVID-19 vaccine by November 15, 2021. As required by applicable law, Novo Nordisk will consider requests for reasonable accommodation for those unable to be vaccinated. You will be required to upload an image of your COVID-19 vaccine card at the time of hire and/or on your first day of employment.



  • Doctoral degree (e.g. PharmD, MD, PhD) with advanced professional training in HEOR/RWE required
  • A minimum of 4 years’ experience in a health-related system, pharmaceutical company, or RWE Research organization required ((internship or residency may count toward experience, and an advanced degree may be substituted for experience when appropriate), with at least 3 years work experience in a field health outcomes or managed care medical liaison role, or in a HEOR position
  • A strong knowledge of clinical development/operations, research conduct, and working knowledge of FDA requirements required A strong knowledge of health economics and demonstrated ability to conduct value-based discussions with key HEOR and population health customers required
  • Experience in engaging HEOR experts, conducting RWE research, and utilizing modern rapid-cycle data analytic platforms strongly required
  • A thorough understanding of population health, HEOR, data analytics and decision-making process across various account channels required
  • Ability to work effectively in a cross-functional team environment required
  • Advanced, in-depth understanding of US healthcare system, payers, reimbursement method, integrated health systems and utilization of RWE and data analytics therein
  • Demonstrated ability to consistently engage business critical MM customers and execute against challenges of a continually changing healthcare/payer landscape required
  • Demonstrated excellence in leadership, strategic influencing, initiative ability, project management, internal and external relationship development, analytical/problem solving skills, and written/verbal communication skills required
  • Demonstrated flexibility in technical expertise across disease areas preferred
  • Experience in HEOR account engagement and RWE project management preferred
  • Expert technical knowledge in HEOR and ability to develop expertise across multiple disease areas
  • Knowledge of information/technology systems preferred
  • Strong computer skills (Excel, Word, Power Point, etc.) preferred
  • Work experience in a Managed Markets setting preferred
  • Work experience in health economics and outcomes research preferred


In compliance with Colorado’s Equal Pay for Equal Work Act, see compensation and benefits below: 


The base compensation range for this position is $190,000 to $215,000. Base compensation is determined based on a number of factors.  In addition, this position is part of the Annual Performance Incentive Plan. The role may also be eligible for a long-term incentive bonus depending on level and other Company factors.  The position is eligible for a company car through the Company’s FLEET program.    


Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its uncapped sick time policy, flex-able vacation policy, and parental leave policy. 


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.


Novo Nordisk is an equal opportunity employer.  Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.


If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.