Patient Journey Manager

Join us in shaping the future of patient engagement and activation!

Do you thrive on creating meaningful, consumer-like engagement strategies that empower people living with chronic diseases? Are you motivated by the opportunity to design digital and patient activation solutions that make a real difference in early diagnosis, treatment initiation, and long-term health outcomes?

If so, this is your chance to join Novo Nordisk as our new Patient Journey Manager, where your creativity and strategic mindset will impact patients across our markets.
Apply today and become part of a life-changing journey in Novo Nordisk Slovakia, Bratislava!

Your new role

As our Patient Journey Manager, you will play a central role in designing, implementing, and optimising patient activation and engagement strategies, with a strong focus on digital innovation. You will work cross-functionally with Medical, Commercial, Market Access, Public Affairs & Communications, and external partners to ensure that people living with obesity, diabetes, or other chronic conditions receive the right support at the right moment in their journey.

You will be a key driver in building seamless, impactful, and data-driven patient experiences, ensuring that our initiatives are clinically accurate, compliant, and aligned with market needs.

Your main responsibilities will be to:

• Develop and implement patient activation strategies that increase empowerment, engagement, and patient flow—leveraging innovative digital tools and channels.
• Lead disease awareness campaigns, ensuring scientific accuracy, compliance, and close collaboration with Medical, Public Affairs & Communications, and Marketing teams. Create and maintain Pharmacy Engagement Strategies, building sustainable collaboration models and tailored activation plans.
• Coordinate cross-functional project teams and manage external agencies to ensure alignment and timely delivery of patient initiatives. Apply Agile methodologies to streamline workflows, enhance referral pathways, and accelerate time to diagnosis and treatment.
• Monitor and evaluate project performance, using insights and analytics to continuously optimise patient experiences and improve impact. Build and maintain strong relationships with internal and external stakeholders, aligning activation strategies with overarching business and medical priorities.
• Drive the development and continuous improvement of consumer-facing digital solutions (apps, websites, platforms), ensuring user acquisition, engagement, and retention. Ensure patient-facing solutions reflect the highest standards of ethical, medical, and regulatory compliance.

Your new department

You will join a forward-thinking and highly collaborative team dedicated to advancing patient engagement across our markets. As part of a global organisation, you will work closely with regional hubs, affiliates, and cross-functional partners to ensure that our patient strategies are impactful, scalable, and aligned with Novo Nordisk’s long-term ambitions.

Every day, we work with a shared purpose: to defeat serious chronic diseases while creating innovative, patient-centred solutions that deliver measurable value.

Your skills & qualifications

To succeed in this role, you bring:

• A bachelor’s or master’s degree
• Full professional proficiency in English and Slovak is essential.
• 4–5 years of experience in patient activation, digital engagement, media campaigns, or FMCG/OTC product activation.
• Proven track record managing media planning, digital content execution, and cross-channel activation campaigns.
• Experience working with or managing pharmacies, including pharmacy engagement strategies or pharmacy-driven activations.
• Experience coordinating consumer-facing digital solutions (apps, websites, platforms) with a focus on user acquisition and retention.
• Experience working in cross-functional teams, especially with Marketing, Medical, Market Access, and Public Affairs.
• Experience in patient journey mapping, chronic disease management (obesity, diabetes), or healthcare ecosystem navigation is considered a plus.

Working at Novo Nordisk

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with an unconventional spirit, a rare determination and a constant curiosity. For over 100 years, this unordinary mindset has seen us build a company unlike any other. One where a collective passion for our purpose, mutual respect and a willingness to go beyond what we know delivers extraordinary results.

What we offer

There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.

Deadline

Apply by 15th of December 

More information

If you want to learn more about what it’s like to work at Novo Nordisk, please visit:
www.novonordisk.com/careers

You do not need to attach a cover letter to your application, but please include a few sentences about why you are applying in your CV. Please refrain from adding a photo to ensure a fair recruitment process.

Novo Nordisk is currently updating job titles globally. The advertised job title may be subject to alignment during the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.