Key Account Manager Institucional

Market Access & Commercial Department

Shape the future of healthcare access in Colombia by leading strategic partnerships with the nation's most influential institutions. This is your opportunity to drive commercial excellence combining high-level negotiation, financial acumen, and purpose-driven impact in one of the region's most dynamic healthcare markets.

Your new role
As Key Account Manager for the public channel, you'll manage critical relationships with insurers, logistics operators, distributors, hospitals and institutional healthcare providers to maximize portfolio access across the country.

In this role, you will:

• Develop and execute commercial, financial, and access strategies to achieve institutional channel objectives, including sales, collections (ensuring the financial health of the own institutional portfolio through proactive receivables management, credit risk mitigation, and sustainable contract structuring), and access.
• Lead negotiations in public and private tenders, ensuring competitive positioning and contract effectiveness
• Build and strengthen strategic networks with EPS, logistics operators and public/private entities, positioning Novo Nordisk as a trusted healthcare system partner
• Map and influence complex stakeholder ecosystems across payers, providers, logistics operators and decision – making bodies.
• Coordinate cross-functional efforts with market access, finance, supply chain, regulatory affairs and legal teams to ensure flawless contract execution and financial flow
• Develop and execute comprehensive strategic account plans integrating access, financial, operational and stakeholder strategies for each priority account.
• Ensure full compliance with Novo Nordisk's ethics policies, Colombian regulations and transparency standards in all stakeholder interactions
• Travel nationally (50%) to maintain strong presence with key institutional accounts

Your new department

Within Market Access & Commercial, we operate at the intersection of healthcare systems, commercial strategy and patient access, navigating complex stakeholder landscapes to drive both business results and meaningful health outcomes. Your work will directly influence how millions of Colombians access the care they need.

Your skills & qualifications
We're looking for an experienced institutional account leader who thrives in complex healthcare environments and brings a strategic, results-oriented approach. You'll need:

• Minimum 5 years of experience as Key Account Manager or similar role within the pharmaceutical industry
• Proven experience managing key institutional clients in Bucaramanga, Costa and Eje Cafetero.
• Demonstrated experience in public and private tender processes and contract negotiation
• University degree in Business Administration, Engineering, Economics, Pharmaceutical Chemistry, Medicine or related fields
• Strong capabilities in strategic planning, high-level negotiation, financial management and executive networking
• Deep knowledge of the Colombian healthcare system and institutional purchasing dynamics
• Advanced Excel skills; experience with CRM systems and SAP/ERP platforms
• Intermediate to advanced English proficiency
• Willingness to travel nationally up to 50% of the time

Working at Novo Nordisk
Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you're not just starting a job—you're becoming part of a story that spans generations, working alongside passionate colleagues who believe that better healthcare access creates lasting impact for millions of patients.

What we offer
There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind.

Deadline
20 April 2026. Applications are reviewed on an ongoing basis.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.