System Specialist I

Department – DD&IT Staffs GBS

Are you passionate about IT infrastructure and compliance? Do you have a knack for managing complex systems and ensuring they meet regulatory standards? We are looking for a System Specialist I to join our DD&IT Staffs GBS team in Corporate Facilities (CFA) HQ systems. If you are ready to take on this exciting challenge, read more and apply today for a life-changing career.

The position
As a System Specialist I at Novo Nordisk, you will be responsible for the Corporate Facilities (CFA) IT systems, including PACS (Physical Access Control System), with the following responsibilities:

• Provide technical support for PACS-related issues, including user access, system integration, troubleshooting, performance and hardware functionality. Manage daily IT operations of PACS, such as resolving errors, security alert reviews, and physical inspection of hardware and inventory.
• Maintain thorough and accurate documentation of system configurations, changes, and validation efforts
• Work with compliance teams to ensure adherence to GxP, GDPR, NIS2, and other regulatory requirements, including change management and implementation processes. Ensure PACS compliance with security standards, data protection regulations, and organizational access policies.
• Assist in integrating PACS with other security systems, like CCTV and alarm systems, and support solution owners by translating business requirements into technical specifications. Assess feasibility for system scalability, architecture, security, and performance for new features.
• Collaborate with PACS vendors for issue resolution, system upgrades, and enhancements. Support projects such as commissioning PACS in new buildings or handling medium-sized upgrades.

Qualifications
To be successful in this role, you should have:

• Bachelor’s or master’s degree in a relevant field with a minimum of 10+ years of relevant experience, including expertise in handling system transitions and strong awareness of managing IT SOPs.
• Should possess a strong technical background in IT infrastructure, including expertise in databases, networking, and server management—essentially covering the entire stack up to the OS level.
• Must have hands-on experience in WinOS administration, basic networking, SSL, Azure, Active Directory, and databases (SQL).
• Must have knowledge of ITIL frameworks, including Incident, Problem, and Change Management processes. Should also have experience in vendor management.
• Knowledge in managing and supporting compliance to ensure all PACS-related activities adhere to GxP regulations and internal policies.
• Excellent interpersonal and communication skills including verbal and written communication. Ability to represent NN in relation with users and external stakeholders.

About the department
You will join our Digital Data (DD)&IT Staffs GBS team of professionals anchored in GBS Bangalore, collaborating with the Design & Deliver team on projects across the Staffs area. The team is responsible for managing day-to-day IT support, development, validation and testing of entire Quality Management System of Novo Nordisk, spanning across entire globe. The key objective is to ensure robust IT support to systems, which in turn ensures product quality and patient safety for Novo Nordisk.

Working at Novo Nordisk
Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 40 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 63,000 employees around the world. We recognize the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them. Working at Novo Nordisk, we’re working toward something bigger than ourselves, and it’s a collective effort. Join us! Together, we go further. Together, we’re life changing.

Contact
To submit your application, please upload your CV online (click on Apply and follow the instructions).
Apply Now!

Deadline
3 January 2025.

Disclaimer

It has been brought to our attention that there have recently been instances of fraudulent job offers, purporting to be from Novo Nordisk and/or its affiliate companies. The individuals or organizations sending these false employment offers may pose as a Novo Nordisk recruiter or representative and request personal information, purchasing of equipment or funds to further the recruitment process or offer paid trainings. Be advised that Novo Nordisk does not extend unsolicited employment offers. Furthermore, Novo Nordisk does not charge prospective employees with fees or make requests for funding as a part of the recruitment process.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.