Cvent - Analyst

Category:  Supply Chain and Procurement

Bangalore, Karnataka, IN


Does your motivation come from challenges and working in a dynamic environment? Are you enthusiastic about understanding the business and bringing attention to key business challenges? Then we might have the right position for you.



About the Department


Procurement GBS is the offshoring unit of Global Procurement and part of Finance GBS Bangalore. The Digital team in Procurement GBS is overall responsible for managing end user support for our Global Procurement systems and other BI activities.


The Position 


As an analyst, you will primarily be responsible for handling the Strategic Meeting Management system, Cvent, in form of system administration and support across International Operations organization (IO). Your key responsibilities are managing the Cvent related queries, supporting/guiding the end-users, track and resolve issues on time and provide suggestions for system/process improvement. You will have frequent interactions with both internal and external stakeholders, and the role requires excellent communication skills. You will proactively manage the daily tasks with speed & agility while having a quality-oriented mindset. Your tasks will also include effective collaboration with LoB’s, project team, IT team and stakeholders.


In this position, you will be responsible for two types of activities:

  • Cvent maintenance & account management that includes User Licenses management specific to internal and external user license requests and updating License Budget Entity for new internal users and General account maintenance.
  • Ongoing end-user support & data analytics providing first line support and administration to end users of Cvent and meet all defined KPIs and individual target defined at individual level and process level. You will also assist technical support function in solving complex issues





We ideally expect you to hold a master’s degree, Bachelor’s degree, or similar graduate degree in a relevant field e.g., Engineering, Computer Science, Technology, Business Administration with overall, 4+ years of relevant IT experience, preferably on IT System management Cvent, Incident/ Problem Management or Change/Release Management. Exposure to handling audits and non-conformities will be added advantage


You should possess strong inter-personal skills including excellent communication skills (oral and written English), stakeholder management, collaborative working, flexible to support under different time zones. Experience from analyzing data and converting it to actionable insight and working and managing in a project oriented, international matrix organization will be an added advantage.



Working at Novo Nordisk


We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energise us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.





For further information please contact Anshul Sharma for further details at





12th July 2022


We commit to an inclusive recruitment process and equality of opportunity for all our job applicants. 


At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.